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About the Role

We are looking for a full-time Business Development Manager responsible for driving business growth. The role involves owning a sales territory, building customer relationships, developing new sales opportunities, meeting sales goals, and providing technical customer service, clinical support, and product training.

Responsibilities

• Growing and maintaining existing business and developing new business through competitive conversions and market share gains.
• Meeting annual sales quotas and associated sales metrics.
• Building and maintaining long-term relationships with customers such as clinic owners, dispensers, and audiologists to achieve territory sales goals and leverage additional opportunities.
• Maintaining CRM database of customer contacts and information including appointments, call notes, and all other relevant information.
• Building an annual business plan for the territory and presenting it along with other updates (QBRs) as needed.
• Preparing and conducting technical presentations and demonstrations.
• Evaluating territory performance against established objectives and guidelines and taking appropriate action to improve performance.
• Ensuring sales activities comply with the Company’s sales policies and procedures.
• Performing training duties for in-house staff and customers on Company’s products and services.
• Representing the Company at conferences, trade shows, seminars, workshops, including development and presentation of slide decks.

Requirements

• Minimum of 5 years of Sales experience, preferably in healthcare or hearing aid clinic setting.
• Excellent verbal and written communication skills and interpersonal skills to interact with customers.
• Excellent presentation, negotiation, and organizational skills with technical aptitude.
• Ability to represent the Company in a professional and courteous manner.
• Frequent travel (50% - 70%) within territory and at times Canada or International.
• Proficiency with CRM (Salesforce.com), Excel, Power Point software.
• Ability to work in a complex environment with varying degree of tasks (sales, training, tech support, telephone support, etc.).
• Must own a reliable vehicle (max 6 years old) and have a valid driver’s license.

Skills

• Sales
• Business Development
• Customer Relationship Management
• Technical Support
• Product Training
• CRM (Salesforce.com)
• Excel
• Power Point
• Presentation
• Negotiation
• Organization

Location

• Field based (home office)
• Significant travel throughout the territory

Work Type

• Full-time
• Field based

Experience Level

• Minimum of 5 years of Sales experience

Education Level

• Related post-secondary degree
• Formal education in hearing care (Audiology, HIS)

Salary/Compensations

• Competitive salary with annual reviews

Benefits

• Excellent medical benefits; including dental, vision and health
• Employee Assistance Program
• Fitness/Exercise spending account
• Group RRSP contributions
• 3 weeks vacation
• Paid annual professional membership dues

About the Company

• Global market leader in hearing healthcare.

Equal Opportunity

• Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.