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About the Role

The Project Manager IV performs advanced and senior-level project management, project planning, coordination, and documentation activities in support of the Case Management Transformation Program. This position serves as the primary representative and advocate for Child Protective Investigations, ensuring the program's needs, priorities, and operational requirements are effectively incorporated throughout all phases of the transformation initiative.

Responsibilities

Serves as the primary liaison between Child Protective Investigations and the Case Management Transformation Program, ensuring business needs, policy requirements, operational impacts, and strategic priorities are accurately represented and addressed throughout the project lifecycle.
Provides leadership and direction to multidisciplinary project teams comprised of Product Owners, Business Analysts, Subject Matter Experts, contractors, and stakeholders.
Facilitates decision-making, resolves conflicts, and promotes collaboration to achieve project objectives.
Leads business transformation initiatives by evaluating existing business processes, identifying improvement opportunities, supporting future-state design, and facilitating operational readiness activities associated with implementation of modernized case management solutions.
Collaborates with program leadership to assess organizational impacts, develop transition strategies, and support adoption of new systems, workflows, and business processes.
Manages full project life cycle activities using established project management methodologies.
Leads planning, execution, monitoring, and closeout to ensure alignment with agency objectives and successful delivery.
Accountable for project delivery within approved scope, schedule, quality, and business outcome expectations.
Monitors performance metrics and implements corrective actions as necessary to achieve project objectives.
Supports organizational change management activities by identifying stakeholder impacts, monitoring adoption risks, facilitating communication efforts, and promoting successful transition to new business processes and technologies.
Develops executive briefings, project status reports, and decision-support materials for agency leadership, governance bodies, and steering committees.
Presents recommendations and escalates critical issues requiring executive action.
Coordinates business readiness activities including stakeholder engagement, communication planning, training support, implementation preparation, user acceptance activities, and post-implementation stabilization efforts.
Coordinates with Product Owners, Business Analysts, and Subject Matter Experts to review, validate, and prioritize business requirements and ensure alignment with program objectives and operational needs.
Supports system testing activities, including user acceptance testing, defect prioritization, business validation, and readiness assessments to ensure successful implementation of technology solutions.
Build and maintain strong vendor relationships to support project success, facilitate effective communication, and drive timely resolution of risks, issues, and dependencies.
Performs related work as assigned.

Requirements

Bachelor's degree from an accredited college or university.
Experience managing large-scale technology or business transformation projects.
Experience coordinating cross-functional teams and stakeholders.
Experience developing executive-level reports, presentations, and recommendations.
Experience managing project risks, dependencies, and implementation activities.
Experience supporting enterprise-wide modernization or digital transformation initiatives.
Experience facilitating executive-level decision making and stakeholder engagement.
Experience managing competing priorities across multiple organizational units.
Experience supporting implementation of technology or case management systems.
Minimum of 5 years experience in Child Protective Investigations.
Minimum of 3 years supervision experience at Texas DFPS.
Currently employed by Texas DFPS or have been within the last 2 years.
Experience supporting child welfare, human services, healthcare, or government programs.
Experience with enterprise case management systems.
Experience with organizational change management and business readiness activities.
Experience working in Texas state government.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure.
Staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content.
Employees must provide documentation to DFPS to show their identity and authorization to work in the US.

Skills

Child welfare policy, practice, and regulatory requirements.
Texas state agency operations and governance.
System implementation lifecycle methodologies.
Business readiness and organizational change management principles.
Data governance and information security considerations.
Organizational change management principles.
Agile, hybrid, and traditional project delivery frameworks.
Technology modernization and systems implementation practices.
Project management principles, methodologies, and best practices across varying levels of complexity.
Managing multiple projects, monitoring performance, and adapting to changing priorities.
Communication, facilitation, negotiation, and stakeholder engagement.
Executive communication and presentation.
Strategic planning and organizational alignment.
Change management and stakeholder engagement.
Business process analysis and redesign.
Negotiation and conflict resolution.
Vendor and contract management.
Lead complex agency-wide initiatives involving multiple stakeholder groups.
Influence decisions without direct authority.
Translate operational needs into actionable project requirements.
Balance competing priorities within a dynamic project environment.
Communicate effectively with executives, technical teams, and operational staff.
Analyze complex information, identify risks, and develop effective solutions.
Develop reports, dashboards, and presentations to support decision-making.

Location

AUSTIN
Abilene
Alamo
Alice
Alpine
Alvin
Amarillo
Anahuac
Andrews
Angleton
Anson
Aransas Pass
Archer City
Arlington
Athens
Atlanta
Austin
Bacliff
Ballinger
Bandera
Bastrop
Bay City
Baytown
Beaumont
Bedford
Beeville
Bellville
Big Spring
Boerne
Bonham
Borger
Bowie
Brady
Breckenridge
Brenham
Brownfield
Brownsville
Brownwood
Bryan
Burnet
Caldwell
Cameron
Canton
Canutillo
Carlsbad
Carrizo Springs
Carrollton
Carthage
Center
Centerville
Childress
Clarksville
Cleburne
Cleveland
Coldspring
Columbus
Conroe
Copperas Cove
Corpus Christi
Corsicana
Crockett
Crosby
Crystal City
Cuero
Cypress
Daingerfield
Dallas
Decatur
Del Rio
Denton
Dickinson
Dumas
Duncanville
Eagle Pass
Eastland
Edinburg
El Paso
Elgin
Elsa
Ennis
Fabens
Falfurrias
Floresville
Fort Stockton
Fort Worth
Fredericksburg
Gainesville
Galveston
Garland
Gatesville
Georgetown
Giddings
Gilmer
Goliad
Gonzales
Graham
Granbury
Grand Prairie
Grapevine
Greenville
Hallettsville
Hamilton
Harlingen
Haskell
Hearne
Hemphill
Hempstead
Henderson
Hereford
Hillsboro
Hondo
Houston
Humble
Huntsville
Hurst
Irving
Jacksonville
Jasper
Johnson City
Jourdanton
Karnes City
Katy
Kaufman
Kerrville
Killeen
Kingsville
Kingwood
Kirbyville
La Grange
Lake Jackson
Lake Worth
Lamesa
Lampasas
Lancaster
Laredo
Levelland
Lewisville
Liberty
Linden
Littlefield
Livingston
Llano
Lockhart
Longview
Lubbock
Lufkin
Lumberton
Madisonville
Marble Falls
Marfa
Marlin
Marshall
Mcallen
Mckinney
Mercedes
Meridian
Mesquite
Mexia
Midland
Mineola
Mineral Wells
Mission
Monahans
Mount Pleasant
Mount Vernon
Nacogdoches
Navasota
New Boston
New Braunfels
Odessa
Orange
Palestine
Pampa
Paris
Pasadena
Pearland
Pearsall
Pecos
Perryton
Pharr
Pittsburg
Plainview
Plano
Pollok
Port Arthur
Port Lavaca
Presidio
Quitman
Raymondville
Refugio
Richardson
Richmond
Rio Grande City
Robstown
Rockwall
Rosenberg
Round Rock
Rowlett
Rusk
San Angelo
San Antonio
San Benito
San Juan
San Marcos
San Saba
Schertz
Seguin
Seminole
Seymour
Sherman
Silsbee
Sinton
Snyder
Socorro
Sonora
South Houston
Stephenville
Sugar Land
Sulphur Springs
Sweetwater
Taylor
Temple
Terrell
Texarkana
Texas City
The Woodlands
Tomball
Trinity
Tyler
Uvalde
Van Horn
Vernon
Victoria
Waco
Washington
Watauga
Waxahachie
Weatherford
Webster
Weslaco
Wharton
Wichita Falls
Woodville
Zapata

Work Type

Eligible for Telework
Full time

Experience Level

Advanced
Senior-level
Minimal supervision
Extensive latitude for initiative, strategic decision-making, and independent judgment.

Education Level

Bachelor's degree

Salary/Compensations

$6,377.50 - $10,785.83 Monthly

Benefits

100% paid health insurance for you, and 50% paid for eligible family members
Retirement plans with lifetime monthly payments after five years of state service
Options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave
Optional dental, vision, and life insurance
Flexible spending accounts for added tax savings on health and dependent care
Employee discounts on things like gym memberships, electronics, and entertainment
Public Service Loan Forgiveness may be available

About the Company

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.