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About the Role

The Associate Director Thought Leader Liaison (TLL) is a field-based role responsible for supporting US Commercial Strategic Imperatives for the Johnson & Johnson Rare Disease portfolio. This role requires an exceptional business leader with deep hematology experience to drive results in KOL Engagement and Impact Drivers, ensuring close collaboration with cross-functional partners in a compliant manner.

Responsibilities

• Identify, cultivate, and maintain long-standing relationships with national and regional KOLs.
• Support commercial KOL influence-mapping initiatives by developing profiles and engagement/communication plans for each assigned KOL and validate commercial target list.
• Monitor KOL insights into current and future treatment patterns that may impact commercial strategy and provide feedback and input into business plans.
• Address customer service issues/needs and coordinate cross-functional action plans to address on-label issues as needed to ensure flawless customer experience for KOL accounts.
• Act as a liaison between KOLs and Johnson & Johnson for approved commercial activities and with leadership and office-based cross-functional colleagues.
• Attend and coordinate regional and national congresses to support marketing initiatives, identify & select speakers for product theatres, and coordinate KOL engagement activities.
• Assist in the facilitation and execution of commercial advisory boards through identification of key advisors equipped to provide compelling insights.
• Assist commercial team with KOL recruitment for ad hoc initiatives such as sales training initiatives, presentations at national sales meetings, content development for commercial programs, presentations to office-based employees, etc.
• Collaborate with marketing to refine positioning, branded and unbranded campaigns and above-brand initiatives; assist in the development of strategies/messaging to drive treatment education.
• Align with field partners such as Medical Science Liaisons on complementary initiatives with shared customers.
• Work with field and office-based colleagues to identify, contract, and train qualified speakers.
• Provide real-time assessment of program effectiveness and ongoing coaching to speakers.
• Assess speaker utilization and program logistics to ensure compliance with internal corporate policies and guidelines.
• Play a key role in speaker training meetings by collaborating with marketing on content preparation and workshop delivery.
• Work with Marketing, sales leadership, and contracted speakers to gain and synthesize feedback in support of the evolution of promotional programming content, case studies for potential publications, and other commercial projects.
• Work with Marketing and Sales to optimally plan speaker program utilization and identify and recruit KOLs for speaking opportunities.
• Responsible for delivering education opportunities to support Healthcare Providers in the disease management and treatment of warm Autoimmune Hemolytic Anemia (wAIHA).
• Identify and develop hard to access Academic Institutions/Health Systems to address policy and business issues as well as formulary decisions by creating access and developing Advocacy.
• Identify immediate growth opportunities & potential risk areas within chosen Academic Institutional/Health System channel and implement strategies; collaborate with field partners to execute on strategies.
• Think critically to navigate complexities within identified Academic Institutions/Health Systems.
• Identify and build new advocacy with Future Clinical Champions (i.e. Residents/Fellows, NP/PA’s, Community Hematologists, etc.).
• Support corporate initiatives through tactical execution aligning with TLL responsibilities.

Requirements

• At least 10 years of combined Hematology, Rare Disease, or other related industry experience; Marketing or clinical experience in the same or related therapeutic area a plus.
• A minimum of 5 or more years work experience in one or more of the following: clinical liaison, thought leader management, key account management or clinical sales.
• Proven track record of consistently achieving or exceeding expectations in assigned responsibilities as confirmed by references.
• Demonstrated ability to lead teams directly and indirectly.
• Demonstrated ability to analyze complex business situations and identify trends and creative business solutions.
• Strong understanding of the laws, regulations and rules governing the pharmaceutical industry and compliant interactions with Healthcare Providers.
• Ability to travel 60%-70%.

Skills

• Strong scientific acumen and business mindset
• Strong leadership and interpersonal skills including the ability to listen actively and synthesize information in a meaningful way
• Excellent communication (verbal and written) with demonstrated ability to present to large and small audiences
• Exceptional organizational skills
• Demonstrated fluency in articulating complex scientific concepts and data
• Good judgment, ability to adapt and change in a shifting environment
• Strategic, passionate, self-starter who takes initiative
• Must work well in large and small teams, ability to work remotely
• Strong aptitude to effectively collaborator on cross-functional teams with a variety of technical expertise and background
• Analytics Insights
• Brand Marketing
• Channel Partner Enablement
• Developing Others
• Global Market
• Inclusive Leadership
• Leadership
• Learning Materials Development
• Medical Affairs
• Medical Communications
• Operations Management
• Performance Measurement
• Process Improvements
• Program Management
• Sales Enablement
• Strategic Sales Planning
• Team Management
• Training People

Location

• Connecticut (Any City)
• Florida (Any City)
• Georgia (Any City)
• Massachusetts (Any City)
• New York (Any City)
• North Carolina (Any City)
• South Carolina (Any City)
• Virginia (Any City)
• Washington, District of Columbia
• East Region

Work Type

• Field-based
• Remote

Experience Level

• Associate Director

Education Level

• Bachelor of Science Degree or equivalent is required. Advanced health science degree is a plus.

Salary/Compensations

• $137,000 - $235,750

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Consolidated retirement plan (pension) and savings plan (401(k)).
• Long-term incentive program.
• Vacation – up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year (up to 56 hours for Washington State employees).
• Holiday pay, including Floating Holidays – up to 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.

About the Company

• At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
• Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
• Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.
• Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
• Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.