Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Institutional Services (IS) division is undergoing a strategic digital transformation to grow revenue, enhance client-centricity, expand global solutions, and reduce costs. This role supports business and technology programs within the IS Global Project Management Office (PMO), assisting in planning, execution, and reporting on key initiatives. The position collaborates with cross-functional teams to align with business and technology strategies and drive operational efficiencies.

Responsibilities

Assist in managing technology-driven programs and initiatives across Institutional Services functions and products.
Support portfolio, program, and project management activities, ensuring alignment with tech strategy and business objectives.
Coordinate program deliverables, ensuring deadlines, budgets, and quality standards are met.
Perform demand planning based on intake/discovery for technical and product resources.
Interface with UX on all major programs and ensure sustainable collaboration with scrum masters.
Track and report on program performance metrics, OKRs, and KPIs to ensure strategic alignment.
Maintain dashboards and analytics tools for capacity planning, vendor performance, and financial forecasting.
Provide and maintain consistent engagement with key stakeholders.
Act as the liaison between the Product and Tech teams.
Align with ICS Product Owners and their teams.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls.
Design, implement, maintain, and enhance internal controls to mitigate risk.
Identify risk-related issues needing escalation to management.
Promote an environment that supports and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points.
Complete other related duties as assigned.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Oversee 2 to 3 large initiatives at any given time.
Provide indirect management of a team of approximately 20 to 30 business and technology staff.

Requirements

Bachelor’s degree and a minimum of 10 years’ proven project management experience OR in lieu of a degree, a combined minimum of 14 years’ higher education and/or work experience, including a minimum of 10 years’ proven project management experience.
Proficiency in MS Suite (Advanced Excel, MS project, Teams).
Proficiency in MS Power Platform (Power Apps Suite).
Strong knowledge of project management methodology/disciplines.
Experience in leading business-driven initiatives with Agile delivery frameworks.
Strong verbal and written communication skills, particularly an ability to negotiate, influence and gain consensus.
Regularly communicate verbally and in writing with executive management on status of initiatives, in a professional and understandable manner.
Excellent problem-solving skills.
Ability to work individually as well as a member of a team.
Self-motivated, results-driven and well-organized individual.
Ability to handle multiple tasks and work under time constraints in support of various assignments.
Ability to function professionally at many different levels (clients, management and peers).
Strong interpersonal skills are necessary for business partner relationships within and outside the organization.
The ability to build mutual trust and encourage respect; open to diverse points of view.
Strong knowledge of Agile Methodology.
Project Management Professional (PMP) certification.
Program Management Professional (PgMP) certification.
Master’s degree.

Skills

Advanced Excel
MS Project
MS Teams
MS Power Platform
Power Apps Suite
Project Management Methodology
Agile Delivery Frameworks
Negotiation
Influence
Consensus Building
Verbal Communication
Written Communication
Problem-Solving
Teamwork
Self-Motivation
Results-Driven
Organization
Time Management
Interpersonal Skills
Agile Methodology

Location

Buffalo
Baltimore
New Jersey
Wilmington, DE
Wilmington, Delaware, United States of America

Work Type

Hybrid

Experience Level

10+ years project management experience
14+ years combined higher education and/or work experience

Education Level

Bachelor's degree
Master's degree

Salary/Compensations

$141,800.00 - $236,400.00 Annual (USD)

About the Company

M&T Bank is committed to fair, competitive, and market-informed pay for our employees.