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About the Role

Rose Associates is seeking a dedicated and detail-oriented Assistant Community Manager to support the Community Manager in day-to-day operations, resident relations, and administrative tasks for their multifamily properties.

Responsibilities

• Address resident requests, complaints, and inquiries.
• Liaise between ownership and residents, including drafting and distributing resident communications.
• Foster positive relationships among residents, management, and building staff.
• Analyze income and expense patterns, budget forecasting, and process accounts payable and receivable.
• Maintain office files and manage office supplies inventory.
• Monitor storage, bicycle, and fitness agreements for compliance.
• Prepare monthly reports, ensuring delinquency is below 0.5% of GPR.
• Assist in regular community inspections and coordinate Move In/Move Out schedule.
• Collect insurance certificates and process Move Out Reports and security deposit refunds.
• Assist with data entry in the online work order system.
• Support Resident Manager with post-move out walk-throughs.
• Collaborate with property management and maintenance on renovations or CapEx projects.
• Obtain vendor estimates and review contracts.
• Provide recommendations for modifications and coordinate vendors for repairs.
• Conduct leasing demonstrations and monitor new and renewal leases.
• Process lease administration paperwork and enter information into property management systems.
• Assist in the lease enforcement process, including reviewing applications and conducting inspections.
• Maintain competitive marketplace intelligence.
• Supervise programs for resident retention.
• Collaborate with internal departments on resident retention programs.
• Be available for after-hours emergencies.
• Ensure proper insurance requirements are met.
• Report liability and property incidents to upper management.
• Submit necessary paperwork for incidents.
• Be present on-site and able to move throughout the building.
• Perform duties outside of normal responsibilities as needed.

Requirements

• Minimum of 3 years of multifamily leasing and/or assistant community management experience.
• Valid NYS real estate license or ability to obtain one within the first 120 days of employment.
• Work authorization required.
• Must be available to work weekends (Saturdays and Sundays).

Skills

• Proficiency in navigating computers and community management software.
• Microsoft Office
• iLuvLeasing
• On-Site
• Elise AI
• RentCafe
• Yardi
• Technical knowledge of building operations and maintenance.
• Understanding of marketing trends, budgeting, and reporting.
• Exceptional communication skills.

Location

• New York City

Work Type

• On-site
• Full-time

Experience Level

• 3+ years

Education Level

• Bachelor’s degree in business, marketing, real estate, or finance preferred.

Salary/Compensations

• $80,000 - $90,000

Benefits

• Full benefits packages available.
• Significant incentive pay available.

About the Company

• Rose Associates is a recognized market leader in multifamily and mixed-use real estate.
• Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston.
• Our services span development, construction, property and asset management, leasing, marketing and accounting/financial operations.
• We partner with private owners and institutional investors globally.
• Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity.
• A woman-owned business led by CEO Amy Rose.
• Committed to a corporate culture of belonging and inclusion.
• Expanding across the Northeast.
• Providing opportunity for team members to grow their careers in an environment of respect and support.

Equal Opportunity

• We are committed to a corporate culture of belonging and inclusion that is widely admired in the industry.
• As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support.