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About the Role
HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. Safety Monitors are the first contact with residents, ensuring their safety and making them feel welcome. This role requires vigilance, alertness, and courtesy.
Responsibilities
- Supervising Safety Monitors on duty to ensure adherence to policies and procedures.
- Assisting in development of training sessions for Safety Monitor Staff.
- Ensuring minimum daily staff coverage.
- Documenting individual staff problems as necessary.
- Preparing and submitting on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc.
Requirements
- New York State Security Guard License required.
- FDNY F-80 required (60 days from date of hire to obtain).
- FDNY F-02 required (30 days from date of hire to obtain).
- High School Diploma or equivalent OR equivalent experience and skills.
- Demonstrated knowledge, experience or capacity to work with homeless families/individuals and/or disadvantaged populations.
- Demonstrated ability to supervise staff.
- Strong interpersonal skills.
- Ability to provide night and weekend coverage as needed.
- Computer literacy with Microsoft applications.
- Good writing skills preferred.
Skills
- Supervision
- Training development
- Staff coverage management
- Documentation
- Report preparation
- Interpersonal skills
- Night and weekend coverage
- Computer literacy
- Microsoft applications
- Writing skills
Location
- Manhattan, NY 10037
Work Type
- Full-time
Experience Level
- Supervisory experience
Education Level
- High School Diploma or equivalent
Salary/Compensations
- Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
Benefits
- Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
- Generous Paid Time Off!
- 401(k) with Company contribution
About the Company
- HELP USA is one of the nation’s largest non-profit homeless services providers and low-income housing developers.
- They serve at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
- With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, they have helped over 500,000 people facing homelessness and poverty to build better lives.
Equal Opportunity
- EOE.
- A Drug-Free Workplace.