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About the Role

The POS Attendant plays an important role in creating an exceptional guest experience in a busy Food Hall environment by warmly welcoming guests, taking orders, processing payments, and ensuring each interaction is efficient, accurate, and positive.

Responsibilities

• Greet guests warmly and provide friendly, professional, and attentive service.
• Take guest orders accurately and efficiently using the POS system.
• Process cash, debit, credit, and other forms of payment accurately and securely.
• Maintain strong knowledge of menu items, food and beverage offerings, promotions, and pricing.
• Answer guest questions about menu items and assist with basic food-related inquiries.
• Communicate orders and guest requests accurately with the appropriate food vendors or kitchen teams.
• Ensure orders are entered and processed accurately and in a timely manner.
• Assist with basic food and beverage preparation and service duties when required.
• Maintain a clean, organized, and welcoming cashier and guest service area.
• Follow all food safety, hygiene, cash-handling, health and safety, and workplace standards.
• Handle guest concerns professionally and seek assistance from a supervisor or manager when needed.
• Work efficiently and calmly in a fast-paced Food Hall environment while maintaining a positive attitude.
• Work collaboratively with team members and vendors to ensure a smooth and exceptional guest experience.
• Support the team with additional front-of-house duties and other tasks as required.

Requirements

• Previous cashier, POS, restaurant, hospitality, or customer service experience is an asset but not required; training will be provided.
• Friendly, approachable, and positive attitude with a genuine passion for customer service.
• Strong communication and interpersonal skills.
• Comfortable handling food and following food safety and hygiene standards.
• Strong attention to detail and accuracy, particularly when taking orders and processing payments.
• Reliable, punctual, responsible, and dependable.
• Ability to work effectively both independently and as part of a team.
• Comfortable working in a busy, fast-paced Food Hall environment.
• Ability to multitask, stay organized, and remain calm under pressure.
• Willingness to learn and adapt to different tasks, systems, and service needs.
• Flexible availability, including evenings and weekends, is an asset.
• Legally authorized to work in Canada.

Location

• Toronto

Work Type

• Full-time

Salary/Compensations

• CAD 17.60 /hr + gratuities

Benefits

• Gratuities
• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program

About the Company

• A sprawling new food hall located at CF Toronto Eaton Center, explore 16 chef-driven food stalls, including a vibrant café and bar, and a rotating selection of local pop-ups offering a taste of Toronto’s diverse culinary scene.
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Equal Opportunity

• Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.
• We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.