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About the Role

Drive the design strategy and vision for a broad product area or complex feature set, connecting user needs, business priorities, technical constraints, and platform opportunities. Lead end-to-end design work across discovery, concept development, prototyping, validation, and delivery. Serve as the primary design leader within the team, independently setting direction, creating structure, and establishing a high standard for design quality and execution.

Responsibilities

Drive the design strategy and vision for a broad product area or complex feature set, connecting user needs, business priorities, technical constraints, and platform opportunities.
Lead end-to-end design work across discovery, concept development, prototyping, validation, and delivery.
Serve as the primary design leader within the team, independently setting direction, creating structure, and establishing a high standard for design quality and execution.
Elevate design craft through strong visual, interaction, and product design judgment, bringing rigor, polish, consistency, and clarity to the user experience.
Demonstrate a builder mindset by creating scalable patterns, reusable approaches, and practical ways of working that improve product quality, speed, and consistency.
Demonstrate an owner mindset by proactively identifying opportunities and risks, aligning stakeholders, driving decisions, and ensuring follow-through from concept to shipped outcome.
Lead cross-functional workshops, design reviews, and working sessions to build alignment and move teams from ambiguity to clarity.
Partner closely with product managers, engineers, and key stakeholders to define priorities, shape roadmaps, and deliver cohesive experiences.
Define design scope, milestones, priorities, and success measures for initiatives within their area, and contribute to effective planning and execution within agile delivery environments.
Create high-quality design artifacts and prototypes that support alignment, decision-making, validation, and implementation.
Work in modern product development workflows with engineering and product partners, including familiarity with Git-based collaboration, repositories, versioned artifacts, and spec-driven development practices.
Contribute to modern handoff approaches by helping teams move from static documentation toward clearer, shared specifications, living artifacts, and tighter design-engineering collaboration throughout delivery.
Influence cross-functional leadership to prioritize product excellence and invest in improvements that raise experience quality over time.
Use qualitative and quantitative inputs, including research, analytics, experimentation, and stakeholder insight, to inform decisions and continuously improve solutions after launch.
Demonstrate fluency in designing AI-assisted and AI-enabled experiences, including workflows that incorporate generation, automation, recommendations, and conversational interactions where appropriate.
Understand how to design for trust, transparency, usability, and human oversight in AI-enabled experiences, including fallback states, review patterns, and clear user control.
Apply strong judgment to when AI should enhance a workflow and when more traditional interaction patterns are the better solution.
Use AI-enabled tools to accelerate design exploration, synthesis, prototyping, iteration, and workflow efficiency while maintaining high standards of craft and product judgment.
Partner with product and engineering to shape practical, user-centered AI opportunities that deliver meaningful value.
Incorporate responsible design considerations such as accessibility, clarity, privacy, and bias awareness into AI-enabled product experiences.
Comfortable working in agile product delivery environments and using modern digital product workflows to support planning, collaboration, and execution.
Experience using contemporary AI-enabled tools such as Devin, Claude, Codex, and similar technologies to accelerate thinking, making, prototyping, and delivery.
Familiarity with Git-based workflows, repositories, and modern collaboration practices that support transparent iteration, versioning, and closer partnership with engineering.
Understanding of spec-driven development and modern handoff practices that improve clarity, reduce translation gaps, and enable more efficient implementation.
Strong capability in storytelling, documentation, and workshop facilitation to support alignment and execution.
Familiarity with research, analytics, and experimentation practices that help teams understand user behavior, validate decisions, and measure impact.
Builds strong relationships across cross-functional teams and understands how their work connects to broader organizational goals.
Communicates clearly and confidently, navigating complex situations and differing perspectives with sound judgment and professionalism.
Advocates for a strong point of view while remaining collaborative and able to respectfully disagree and commit to aligned decisions.
Contributes to a culture of accountability, collaboration, curiosity, honesty, and relentless pursuit of better solutions.
Operates with a high degree of independence, requiring limited day-to-day direction while exercising strong judgment on new and complex assignments.
Helps raise awareness of the value of design by modeling strong craft, clear thinking, and a high standard of execution within a team that is continuing to mature its design practice.

Requirements

Bachelor’s degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required; advanced degree preferred
10-12 years of related experience required
Demonstrated experience leading design for complex products, platforms, or workflows with meaningful impact on team and business outcomes.
Strong experience partnering with product and engineering to deliver high-quality digital experiences.
Proven ability to operate as a highly independent design leader in environments with limited design support or infrastructure.
Experience working in modern product development environments that use Git, repositories, and evolving design-to-engineering workflows is strongly preferred.
Experience in the securities or financial services industry is a plus.
Demonstrated AI design fluency and experience designing or contributing to AI-enabled product experiences is strongly preferred.

Skills

Design strategy
Vision setting
User needs analysis
Business priorities alignment
Technical constraints consideration
Platform opportunities assessment
End-to-end design leadership
Discovery
Concept development
Prototyping
Validation
Delivery
Design quality standards
Execution excellence
Visual design
Interaction design
Product design
Rigor
Polish
Consistency
Clarity
Scalable patterns creation
Reusable approaches development
Practical ways of working
Product quality improvement
Speed enhancement
Consistency improvement
Opportunity identification
Risk identification
Stakeholder alignment
Decision driving
Follow-through
Cross-functional workshop facilitation
Design review leadership
Working session facilitation
Ambiguity to clarity transition
Partnership with product managers
Partnership with engineers
Partnership with key stakeholders
Priority definition
Roadmap shaping
Cohesive experience delivery
Design scope definition
Milestone definition
Priority definition
Success measure definition
Agile delivery environments
High-quality design artifact creation
Prototype creation
Alignment support
Decision-making support
Validation support
Implementation support
Modern product development workflows
Git-based collaboration
Repositories
Versioned artifacts
Spec-driven development
Modern handoff approaches
Static documentation to shared specifications transition
Living artifacts
Design-engineering collaboration
Cross-functional leadership influence
Product excellence prioritization
Experience quality investment
Qualitative inputs utilization
Quantitative inputs utilization
Research
Analytics
Experimentation
Stakeholder insight
Post-launch solution improvement
AI-assisted experience design
AI-enabled experience design
Generative workflows
Automation workflows
Recommendation workflows
Conversational interaction design
Designing for trust in AI
Designing for transparency in AI
Designing for usability in AI
Designing for human oversight in AI
Fallback states design
Review patterns design
User control design
AI tool utilization
Design exploration acceleration
Synthesis acceleration
Prototyping acceleration
Iteration acceleration
Workflow efficiency improvement
Craft standards maintenance
Product judgment maintenance
User-centered AI opportunities
Meaningful value delivery
Responsible design considerations
Accessibility
Clarity
Privacy
Bias awareness
Agile product delivery
Digital product workflows
Planning support
Collaboration support
Execution support
AI-enabled tools
Devin
Claude
Codex
Thinking acceleration
Making acceleration
Prototyping acceleration
Delivery acceleration
Git-based workflows
Repositories
Modern collaboration practices
Transparent iteration
Versioning
Engineering partnership
Spec-driven development understanding
Modern handoff practices understanding
Clarity improvement
Translation gap reduction
Efficient implementation
Storytelling capability
Documentation capability
Workshop facilitation capability
Alignment support
Execution support
Research familiarity
Analytics familiarity
Experimentation familiarity
User behavior understanding
Decision validation
Impact measurement
Relationship building
Cross-functional team understanding
Organizational goals connection
Clear communication
Confident communication
Complex situation navigation
Differing perspective navigation
Sound judgment
Professionalism
Strong point of view advocacy
Collaboration
Respectful disagreement
Commitment to aligned decisions
Accountability culture contribution
Collaboration culture contribution
Curiosity culture contribution
Honesty culture contribution
Relentless pursuit of better solutions
High degree of independence
Limited day-to-day direction operation
Strong judgment on new assignments
Strong judgment on complex assignments
Design value awareness
Strong craft modeling
Clear thinking modeling
High standard of execution modeling
Design practice maturation

Location

New York, NY
Pittsburgh, PA
Lake Mary, FL

Work Type

Full-time

Experience Level

Senior
10-12 years of related experience

Education Level

Bachelor’s degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience
Advanced degree preferred

Benefits

Highly competitive compensation
Benefits programs
Wellbeing programs
Access to flexible global resources and tools
Focus on health
Foster personal resilience
Reach financial goals
Generous paid leaves
Paid volunteer time

About the Company

At BNY, our culture allows us to run our company better and enables employees’ growth and success.
As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets.
Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent.
Together, we power the future of finance – and this is what #LifeAtBNY is all about.
Join us and be part of something extraordinary.
BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html]
BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all]
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Equal Opportunity

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.