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About the Role
The Sales Associate is responsible for achieving store sales goals by embodying the ALO experience and Brand Mission. This role focuses on creating an authentic and exceptional guest experience through genuine connection, product education, and sharing ALO's community and culture. The ideal candidate is an expert in product knowledge and thrives in a team-oriented environment that values feedback and excellence.
Responsibilities
- Positively impact the business and store environment in alignment with store leadership and company goals.
- Drive and exceed sales goals by leading ALO's Flow initiatives, optimizing productivity and efficiency.
- Ensure customer engagement and provide a friendly, easy-to-shop environment.
- Continuously build client relationships with customers.
- Analyze reports in partnership with the leadership team to strategize and deliver results, supporting action plans for improvement and growth opportunities.
- Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives.
- Educate guests and staff on store goals, company communications, initiatives, new product launches, and guest-facing initiatives.
- Confidently introduce all facets of the ALO business model (Retail, Yoga, Café) using personal knowledge and testimony.
- Leverage company tools, incentives, and strategies to meet store goals.
- Resolve client needs quickly and effectively to ensure customer satisfaction.
- Assist in processing shipments and ensuring product flow, including visual merchandising and daily replenishment.
- Execute all front and back-of-house procedures in accordance with company policies.
- Perform other tasks as needed to maintain store cleanliness, safety, and operational efficiency.
Requirements
- Preferred 1+ years of prior work experience in a client-centric, sales environment.
- Passion for customer service and delivering exceptional experiences.
- Alignment with and embodiment of ALO’s Guiding Principles.
- Self-motivated with a desire to achieve results and excel individually and as part of a team.
- Requires constant movement in and around all areas of the store.
- Ability to lift, push, carry, or otherwise move up to 50 pounds.
- Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
- Ability to stand and move for an entire shift.
Skills
- Product knowledge
- Customer service
- Sales
- Client relationship building
- Visual merchandising
- Teamwork
- Communication
Location
- New York, NY
Work Type
- Full-Time
- Onsite
Experience Level
- 1+ years preferred
Salary/Compensations
- $17.00 - $23.00/hour
- Eligible for Monthly Store Incentives
Benefits
- Generous ALO employee discount
- Free membership to ALO Wellness Club with access to streaming fitness and yoga classes
- Competitive medical, dental, and vision plan options
- Free virtual access to mental health providers
- New parent support for employees and dependents
- 401K with company matching
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at select ALO Sanctuaries
- Commuter benefits
About the Company
- Mindful movement is at the core of ALO's mission, believing that mindful movement in the studio leads to better living and positively impacts individuals and their communities.
- ALO's 'studio-to-street' philosophy emphasizes taking the consciousness from yoga practice and applying it to everyday life.
Equal Opportunity
- As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.