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About the Role

This role is responsible for ensuring store sales and contest goals are met or exceeded, managing payroll, and recruiting, training, and developing associates to achieve business objectives and provide an exceptional customer experience.

Responsibilities

• Partner with the General Manager to ensure store meets or exceeds sales and contest goals, and meet payroll goals based on current trends.
• Prioritize, plan, and adjust schedules and daily agendas to meet business goals and hold the team accountable.
• Partner with the General Manager to recruit, interview, and select qualified candidates to build a talent pipeline.
• Train and motivate all associates through ongoing programs in sales, customer service, and product knowledge.
• Develop associates to assume increased levels of responsibility.
• Assess performance, provide ongoing feedback, and complete performance appraisals and development plans.
• Ensure the team provides an exceptional customer experience to achieve World Class Service standards.
• Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
• Maintain a safe work environment and ensure ongoing safety training and awareness.
• Ensure store standards are met and maintained, including visuals, cleanliness, signage, and safety.
• Partner with the General Manager to manage store-operating procedures, including inventory levels and cash control, to minimize store losses.
• Ensure the store meets company guidelines in opening and closing procedures.
• Partner with the General Manager to monitor company assets through accurate inventory procedures.
• Ensure associates comply with all Company policies and procedures.
• Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.
• Monitor assets through accurate inventory management procedures.

Requirements

• 2-3 years of management experience, with specialty retail preferred.
• Proven ability to manage staff to meet and exceed sales while meeting payroll goals.
• Proven ability to identify top talent and train, develop, and retain great people.
• Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
• Effective communication, organization, and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Experience Level

• 2-3 years management experience

Salary/Compensations

• $71,000.00-$84,000.00 annual salary

Benefits

• Competitive salaries and comprehensive health benefits
• A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays and other time-off programs
• Health benefits, including health, dental and vision insurance
• Health and dependent care tax-free spending accounts
• Medical, family and bereavement leave
• Same-sex domestic partner benefits
• Short- and long-term disability programs
• Life and travel insurance
• An employee assistance program
• A wellness program that supports physical, financial and emotional health
• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities

About the Company

• Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.
• Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.
• We offer beautifully-designed, stylish and functional products for every area of the home.
• We are a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology.

Equal Opportunity

• Williams-Sonoma, Inc. is an Equal Opportunity Employer.
• Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.