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About the Role

Every AI company seeks proof that their agent is safe for enterprise use. This involves running thousands of evaluations against their live systems. You will be responsible for the end-to-end process of integrating customer agents into our evaluation system, ensuring they meet the AIUC-1 standard. This is a high-agency role where you will shape our future product development.

Responsibilities

• Own the path from signed customer to delivered results, including scoping tests, managing authentication and interfaces, and integrating customer agents into our system.
• Build custom solutions for customers whose needs do not yet fit the standard product.
• Deliver results directly to customers and manage technical details of the engagement.
• Determine if a customer meets the AIUC-1 standard.
• Collaborate with the Delivery team, core engineers, sales, the Standards team, and customer engineering teams.
• Translate field learnings into product improvements.

Requirements

• Experience reading API documentation, managing credentials, and building integrations into customer systems and agents.
• Experience evaluating agent behavior and addressing failure modes identified during evaluations.
• 3-7 years of experience, preferably as an early-stage startup engineer owning customer relationships, or in integration, solutions, or forward-deployed roles.
• Sufficient software engineering skills to build and debug integrations independently.
• Ability to judge when a quick, adaptable solution is appropriate.
• Comfort owning customer relationships, including scoping work, setting expectations, and delivering difficult news.
• Customer obsession, taking ownership of customer problems through to resolution.
• Discipline to create reusable solutions rather than solving the same problem multiple times.

Skills

• Software Engineering
• Integration
• Customer Relationship Management
• Problem Solving
• Technical Sales
• API Documentation
• Debugging
• AI Evaluations
• Red-Teaming

Location

• San Francisco

Work Type

• Full-time

Experience Level

• Mid-level
• Senior

Salary/Compensations

• Competitive salary and meaningful equity

Benefits

• Comprehensive medical, dental, and vision insurance for you and your dependents
• Visa sponsorship and relocation support
• A team dedicated to doing the best work of their lives

About the Company

• AIUC's mission is to underwrite superintelligence by red-teaming, certifying, and insuring AI agents.
• We work with leading AI companies such as ElevenLabs, Lovable, Harvey, UiPath, and Fin.
• We have developed AIUC-1, the industry standard for agent security and reliability, with input from over 100 CISOs from Fortune 1000 companies.
• Our team comprises individuals from top organizations like Anthropic, McKinsey, METR, Palantir, and Amazon, with 50% being previous founders.
• We have secured $55 million in funding from investors including Ribbit, First Harmonic, and Nat Friedman.