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About the Role

Develop, implement, lead, and support talent development initiatives with a focus on advancing Indigenous relations, reconciliation, and culturally informed diversity, inclusion, and human rights learning strategies for the Toronto Public Service. This role advances the City of Toronto's reconciliation commitments by leading Indigenous learning and cultural competency initiatives and supporting the integration of Indigenous perspectives, knowledges, and ways of learning into organizational development practices.

Responsibilities

Bring lived experience as a First Nations, Inuit, or Métis person, along with demonstrated experience working with Indigenous Peoples, communities, and/or organizations, to inform the design and delivery of learning strategy.
Support partners and clients throughout the talent lifecycle, focusing on learning programs that address current and future organizational needs.
Lead the development and implementation of Indigenous cultural competency and reconciliation-focused learning strategies within the City's broader diversity, inclusion, and human rights learning portfolio.
Identify gaps in talent development programming and learning strategies, creating plans and initiatives to assist talent in developing critical skills and capabilities.
Assess and review business processes to identify options, best practices, and opportunities for service delivery improvement.
Provide leadership to complex programs/projects, developing recommendations, implementing solutions, and ensuring quality in service delivery.
Design and deliver culturally appropriate workshops, learning modules, presentations, training, and educational sessions for diverse audiences.
Synthesize complex and sensitive information into clear, engaging, accessible, and relevant content using various communication methods tailored to diverse audiences.
Drive employee engagement activities to advance policies, programs, and action plans.
Develop and implement detailed plans and recommendations to meet organizational goals and improve service delivery.
Conduct research and stay informed of trends, best practices, strategies, legislation, and industry practices relevant to Indigenous relations, reconciliation, equity, and human rights.
Promote the City's Diversity & Inclusion initiatives and programs, with particular attention to Indigenous cultural competency and confronting anti-Indigenous racism.
Provide effective human resource management consultation and issue resolution services, interpretation, and guidance to all levels of management, employees, and external organizations.
Build and maintain trusted relationships with Indigenous communities, organizations, and partners to inform and strengthen learning strategy development.
Collect, track, and analyze data and report on key performance indicators to ensure the effectiveness of outcomes.
Establish and promote onboarding programs and opportunities to enhance skills, aptitude, and proficiency for staff career growth.
Work collaboratively with business partners to understand and address unique divisional needs.
Provide advice, guidance, and consultation to divisions through business partners to plan and prepare strategic career paths for every employee.
Contribute to continuous improvements and enhancements to new and existing People & Equity Programs.
Develop tools that improve divisional performance and coordinate with business partners for effective divisional implementation.
Prepare and/or process confidential information, records, reports, forms, presentations, guides, and correspondence.
Mentor peers, Consultants, Associates, and HR Representatives in the Unit.

Requirements

Lived experience as a First Nations, Inuit, or Métis person, along with demonstrated experience working with Indigenous Peoples, communities, and/or organizations.
Post-Secondary education in a relevant professional program (e.g., Business Administration, Organizational Development, Human Resources, Public Administration) or an equivalent combination of education and experience.
Experience developing and delivering learning programs, including curricula, e-learning, training resources, workshops, educational materials, community-based learning initiatives, cultural learning experiences, or knowledge-sharing opportunities.
Experience in Organizational Development, Change Management, learning, community engagement, Indigenous relations, capacity-building, or related fields, including project, program, and initiative development, planning, and implementation.
Experience in conducting research, completing analysis, and providing reports.
Effective communication, facilitation, and presentation skills, with the ability to engage diverse audiences, develop clear and accessible learning experiences, and present recommendations to senior leadership and external stakeholders while respectfully navigating culturally sensitive and complex topics.
Cultural competency and awareness, with knowledge of current equity, diversity, inclusion, and human rights issues and trends, including Indigenous cultural competency, workplace accessibility, and addressing anti-Black racism.
Ability to navigate culturally sensitive subject matter respectfully.
Relationship-building, collaboration, and consultation skills, with the ability to build and maintain effective relationships with Indigenous partners, internal stakeholders, subject-matter experts, community organizations, and diverse teams across the City.
Political acuity, sound judgment, and adaptability, with the ability to navigate ambiguity, evolving priorities, and sensitive or complex issues while managing competing demands effectively.
Commitment to inclusive engagement and customer service excellence, with the ability to create learning experiences that reflect diverse perspectives, foster participation and belonging, and respond effectively to stakeholder and client needs.
Indigenous knowledge, community leadership, cultural expertise, and lived experience may be gained through various pathways; candidates are encouraged to apply even if experience was acquired through community, advocacy, governance, education, cultural, or other non-traditional settings.

Skills

Talent Development
Indigenous Relations
Reconciliation
Diversity and Inclusion Learning
Human Rights Learning
Organizational Development
Cultural Competency
Learning Program Design
Learning Program Implementation
Curriculum Development
E-learning Development
Workshop Facilitation
Training Delivery
Educational Session Design
Change Management
Community Engagement
Capacity Building
Project Management
Program Management
Initiative Management
Research
Data Analysis
Reporting
Communication
Facilitation
Presentation
Relationship Building
Collaboration
Consultation
Political Acuity
Judgment
Adaptability
Inclusive Engagement
Customer Service Excellence
Indigenous Knowledge
Community Leadership
Cultural Expertise
Mentoring

Location

METRO HALL, 55 John Street, Toronto

Work Type

Full-time
Temporary
18 months

Experience Level

Senior

Education Level

Post-Secondary education in a relevant professional program (e.g., Business Administration, Organizational Development, Human Resources, Public Administration) or an equivalent combination of education and experience.

Salary/Compensations

$105,241-$160,649

About the Company

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.

Equal Opportunity

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.
Learn more about the City’s Hiring Policies and Accommodation Process.