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About the Role

HUB International is seeking a Commercial Account Associate to support their growing team. This role is ideal for a responsive individual with strong customer service skills, capable of handling a high volume of work and interested in supporting a growing market.

Responsibilities

• Process and review new and renewal business documentation, including requesting renewal information from clients.
• Provide information for invoice issuance, review policy documents for accuracy, and manage all components of small lease and other accounts.
• Respond to client inquiries and requests, and follow up on loss control recommendations.
• Prepare market submissions, collate quotes, and prep raters for renewal and new business for leasing accounts.
• Request, review and manage loss runs, and process endorsements.
• Perform administrative calculations and review Assistants' work as necessary.
• Manage file management, monitor receivables, and review SOV when received from the client.
• Complete Rate Tracker reporting and any other tasks/responsibilities as assigned.

Requirements

• Active RIBO license (Ontario Broker's license) required.
• Minimum of 2-3 years of commercial lines insurance experience in broking or underwriting.
• Experience with dealership and/or leasing accounts, including familiarity with fleet, garage, and leasing-specific insurance programs.
• Solid understanding of commercial lines products, coverages, policy wordings, and ability to review and interpret SOVs and loss runs.
• Proven ability to manage a book of business including new business, renewals, endorsements, submissions, and invoicing.
• Strong client service orientation with experience responding to inquiries, building client relationships, and delivering client-focused solutions.
• Experience building and maintaining relationships with sub-brokers across Canada and writing business in specialized industries and programs.
• Working knowledge of Microsoft Office Products (Word and Excel).
• Ability to learn and understand new systems quickly; EPIC fluency is an asset.
• 1-2 years of relevant experience.

Skills

• Customer service
• Commercial lines insurance
• Dealership accounts
• Leasing accounts
• Fleet insurance
• Garage insurance
• Microsoft Office (Word, Excel)
• EPIC fluency (asset)

Location

• North America

Work Type

• Full-time

Experience Level

• 2-3 years
• 1-2 years

Salary/Compensations

• $60,000-$70,000 base salary plus commissions

Benefits

• Flexible working arrangements
• Generous time-off policies
• HUB-sponsored training programs
• Tuition reimbursement
• Reimbursements for professional licensing and membership fees
• Special discounts on events, travel, accommodation, and personal home & auto insurance
• Extended health benefits
• Disability insurance
• RRSP matching
• Paid-time-off benefits
• Eligible bonuses

About the Company

• HUB International is a premier insurance brokerage with an expansive network of over 20,000 professionals across 500 offices in North America.
• Our values and vision can be explored at https://www.hubinternational.com/en-CA/about-us/.
• At HUB International, service defines who we are, extending to our clients, employees, and the communities we support.
• Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

Equal Opportunity

• HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.
• We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.