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About the Role
Mastercard Security Solutions develops and delivers world-class security products and services for Mastercard customers globally. The Identity Solutions team leads the development and delivery of solutions that provide data, insights, and risk scores to prevent fraud and improve consumer experience across digital accounts and payments. We are seeking a collaborative and results-oriented product manager to drive cross-functional efforts from concept to market-validated solution.
Responsibilities
- Gain a deep understanding of customer and end-user needs and embed the voice of customer across the product development lifecycle.
- Lead and leverage market analysis to inform product positioning and go-to-market programs.
- Make complex, technical information easy to understand for internal partners, stakeholders, and market-facing teams.
- Work closely with go-to-market, business development, and product marketing teams to ensure product value propositions are clearly articulated and well understood.
- Collaborate closely with technical counterparts to ensure product and project success.
- Identifies and addresses any barriers or obstacles to deliver capabilities on time and budget.
- Act as a champion for the product portfolio and customer base within Mastercard and in market-facing engagements.
- Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences.
Requirements
- Business experience in product management, ideally with direct experience in financial services, fintechs, and/or fraud, risk, KYC, and digital identity verification workflows.
- Ideally 3+ years of hands-on experience developing and influencing product development, roadmaps, and delivery models.
- Demonstrated success building relationships and driving results across global, multi-region, and remote project teams.
- Experience prioritizing product features and capabilities based on user value and business impact.
- Collaborate closely with technology team, marketing, regional support, and other stakeholders.
- Demonstrated thought leadership, product expertise, and commitment to product management best practices.
- Strong project management and cross-functional collaboration skills.
- Strong track record of managing internal and external stakeholders and excels at developing and maintaining meaningful working relationships in a matrixed environment.
- Desire to learn new concepts quickly and maintain continuous curiosity about digital commerce and consumer experience trends.
- Excellent communication skills, both written and verbal.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Skills
- Product Management
- Financial Services
- Fintech
- Fraud
- Risk
- KYC
- Digital Identity Verification
- Product Development
- Roadmaps
- Delivery Models
- Project Management
- Cross-functional Collaboration
- Stakeholder Management
- Communication Skills
Location
- Toronto, Canada
- Vancouver, Canada
Work Type
- Remote
Experience Level
- Manager
- 3+ years
Salary/Compensations
- Toronto, Canada: $121,000 - $169,000 CAD
- Vancouver, Canada: $121,000 - $169,000 CAD
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Equal Opportunity
- Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
- We hire the most qualified candidate for the role.
- In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
- Do not include any medical or health information in this email.
- The Reasonable Accommodations team will respond to your email promptly.