Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Texas Health and Human Services Commission (HHSC), Access and Eligibility Services (AES), Policy & Quality division, is seeking to hire a Policy Implementation Coordinator for the Policy Implementation team. This role ensures the successful execution of new and revised policies by serving as the Project Lead for Program Policy projects, identifying impacts, coordinating resources, and leading the development and implementation of complex federal and state initiatives. The position requires minimal supervision and allows for extensive initiative and independent judgment.

Responsibilities

Coordinate projects and translate policy into system requirements.
Track and update projects regularly while operating with independence and sound judgment.
Manage processes and procedures.
Facilitate meetings.
Prepare legislative bill analyses, briefing materials, and recommendations for leadership.
Prepare policy documentation, including state plan amendments, waivers, and handbook revisions.
Conduct policy research, analysis, and development.
Support programs such as Texas Works Medicaid, Medicaid for the Elderly and People with Disabilities (MEPD), Children’s Health Insurance Program (CHIP), Women’s Health Program (WHP), Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF).
Lead projects from concept through completion.
Work closely with various teams to plan and execute projects, including scheduling and facilitating meetings.
Apply project management methodologies to define objectives, track deliverables, set milestones, measure success, recommend improvements, and ensure timely and successful project implementation.
Communicate effectively, collaborate to resolve issues, and keep leadership informed of issues, risks, and recommendations.
Maintain and organize electronic files, records, and calendars.
Represent the Policy Implementation and Program Policy teams with internal and external stakeholders.
Engage with workgroups and stakeholders to support Access and Eligibility Services (AES) and Policy & Quality priorities.
Maintain effective working relationships, address technical issues and concerns, evaluate program effectiveness, and coordinate with workgroup partners.
Analyze complex federal and state laws, legislation, rules, regulations, and guidance to determine impacts on HHSC and AES programs.
Maintain knowledge of federal and state legislation, issues, developments, program requirements, policy decisions, and state processes.
Prepare high-quality documents to support program planning, policy development, implementation, and decision-making.
Ensure all products and documents are accurate and compliant with federal and state requirements.
Provide recommendations for program improvement initiatives and participate in planning and implementation of area activities.
Identify process gaps, resource needs, risks, and develop strategies to address them.
Assign and align staff resources based on project scope and priorities.
Foster a culture of learning, innovation, and problem-solving within the team.
Complete additional tasks as required with limited supervision.

Requirements

Graduation from a four-year accredited college or university with a degree in public policy, public administration, social work, law, business, or a related field. Work experience may substitute for education on a year-by-year basis.
At least two years of project management experience.
At least two years of experience leading, coordinating, planning, tracking, managing stakeholders, and supporting major work initiatives.
At least two years of experience working in TIERS.
At least two years of SNAP, TANF, Medicaid, and MEPD Part 1 experience.
Ability to travel at least 20%.
Must bring I-9 documentation on the first day of work.
Must agree to repay any outstanding non-fraud overpayment balance as a condition of employment.
Must not have a history of substantiated fraudulent activity against HHSC or its programs.

Skills

Knowledge of Texas Works programs (Medicaid, MEPD, CHIP, SNAP, TANF) and other state/federal programs administered by HHSC and AES.
Knowledge of state and federal statutes, compliance requirements, and legislative/policy development processes.
Knowledge of principles and practices of public administration, management techniques, and program planning/implementation.
Knowledge of large-scale eligibility systems (e.g., TIERS) and related infrastructure.
Knowledge of project management principles (Scope, Stakeholder Analysis, Planning, Risk Management, and Developing Schedules) and methodologies (Agile, Waterfall, Lean, and Six Sigma).
Researching, interpreting, and analyzing complex data, statutes, and policies.
Identifying policy options and impacts.
Synthesizing technical information into clear documents.
Creating detailed project plans, schedules, and timelines.
Using project management software (MS Project or Visio).
Identifying process gaps and aligning resources.
Strong verbal and written communication for technical and non-technical audiences.
Synthesizing, analyzing, and evaluating complicated and technical information and translating it into understandable documents and presentations.
Negotiation and facilitation skills.
Leading teams, coordinating workgroups, and building effective relationships with stakeholders.
Interpersonal skills, including collaboration under pressure, negotiation, conflict resolution, and relationship building.
Evaluating issues, developing creative solutions, and making informed decisions under pressure.
Proficiency with Microsoft Outlook, Word, PowerPoint, Excel, Visio, Publisher, OneNote, SharePoint, and Microsoft Teams.

Location

AUSTIN
Abilene
Alamo
Alice
Alpine
Alvin
Amarillo
Anahuac
Andrews
Angleton
Anson
Aransas Pass
Archer City
Arlington
Athens
Atlanta
Austin
Bacliff
Ballinger
Bandera
Bastrop
Bay City
Baytown
Beaumont
Bedford
Beeville
Bellville
Big Spring
Boerne
Bonham
Borger
Bowie
Brady
Breckenridge
Brenham
Brownfield
Brownsville
Brownwood
Bryan
Burnet
Caldwell
Cameron
Canton
Canutillo
Carlsbad
Carrizo Springs
Carrollton
Carthage
Center
Centerville
Childress
Clarksville
Cleburne
Cleveland
Coldspring
Columbus
Conroe
Copperas Cove
Corpus Christi
Corsicana
Crockett
Crosby
Crystal City
Cuero
Cypress
Daingerfield
Dallas
Decatur
Del Rio
Denton
Dickinson
Dumas
Duncanville
Eagle Pass
Eastland
Edinburg
El Paso
Elgin
Elsa
Ennis
Fabens
Falfurrias
Floresville
Fort Stockton
Fort Worth
Fredericksburg
Gainesville
Galveston
Garland
Gatesville
Georgetown
Giddings
Gilmer
Goliad
Gonzales
Graham
Granbury
Grand Prairie
Grapevine
Greenville
Hallettsville
Hamilton
Harlingen
Haskell
Hearne
Hemphill
Hempstead
Henderson
Hereford
Hillsboro
Hondo
Houston
Humble
Huntsville
Hurst
Irving
Jacksonville
Jasper
Johnson City
Jourdanton
Karnes City
Katy
Kaufman
Kerrville
Killeen
Kingsville
Kingwood
Kirbyville
La Grange
Lake Jackson
Lake Worth
Lamesa
Lampasas
Lancaster
Laredo
Levelland
Lewisville
Liberty
Linden
Littlefield
Livingston
Llano
Lockhart
Longview
Lubbock
Lufkin
Lumberton
Madisonville
Marble Falls
Marfa
Marlin
Marshall
Mcallen
Mckinney
Mercedes
Meridian
Mesquite
Mexia
Midland
Mineola
Mineral Wells
Mission
Monahans
Mount Pleasant
Mount Vernon
Nacogdoches
Navasota
New Boston
New Braunfels
Odessa
Orange
Palestine
Pampa
Paris
Pasadena
Pearland
Pearsall
Pecos
Perryton
Pharr
Pittsburg
Plainview
Plano
Pollok
Port Arthur
Port Lavaca
Presidio
Quitman
Raymondville
Refugio
Richardson
Richmond
Rio Grande City
Robstown
Rockwall
Rosenberg
Round Rock
Rowlett
Rusk
San Angelo
San Antonio
San Benito
San Juan
San Marcos
San Saba
Schertz
Seguin
Seminole
Seymour
Sherman
Silsbee
Sinton
Snyder
Socorro
Sonora
South Houston
Stephenville
Sugar Land
Sulphur Springs
Sweetwater
Taylor
Temple
Terrell
Texarkana
Texas City
The Woodlands
Tomball
Trinity
Tyler
Uvalde
Van Horn
Vernon
Victoria
Waco
Washington
Watauga
Waxahachie
Weatherford
Webster
Weslaco
Wharton
Wichita Falls
Woodville
Zapata

Work Type

Full time
Eligible for Telework

Experience Level

At least two years of project management experience
At least two years of experience leading, coordinating, planning, tracking, managing stakeholders, and supporting major work initiatives
At least two years of experience working in TIERS
At least two years of SNAP, TANF, Medicaid, and MEPD Part 1 experience

Education Level

Graduation from a four-year accredited college or university with a degree in public policy, public administration, social work, law, business, or a related field. Work experience may substitute for education on a year-by-year basis.

Salary/Compensations

$5,797.66 - $8,000.00 Monthly

Benefits

100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement

About the Company

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.
At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.