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About the Role

Canada Goose is an iconic brand with an inspirational and authentic story, empowering true exploration. We are seeking a Retail Operations Associate to join our team and contribute to a movement that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam.

Responsibilities

• Achieve or exceed personal sales targets and support the store’s overall target
• Build a positive store environment through effective communication, collaboration and partnership with the management team
• Attend and participate in all store meetings, events and product knowledge sessions
• Follow store operating procedures to minimize store shrink
• Handle all Point of sale (POS) transactions in compliance with company standards
• Ensure overall accuracy in inventory and proper organization and accessibility of Canada Goose’s products
• Process inbound and outbound shipment, replenishment, damages, return to vendor, etc.
• Support in the overall upkeep of physical store maintenance and standards
• Maintain Visual Merchandise directives

Requirements

• Minimum 2 years of retail experience, preferably in a customer focused environment
• Proven record of maintaining successful store operations
• Previous experience working with affluent and luxury brands in high traffic locations
• Strong organization skills and a keen attention to detail
• Ability to work efficiently in a fast-paced and team orientated environment
• Good understanding of inventory management and point of sale systems
• Excellent communication and social skills
• Basic skills in Microsoft Office, specifically, Word and Excel

Skills

• Microsoft Office
• Word
• Excel
• Inventory management
• Point of sale systems
• Communication skills
• Social skills
• Proficiency in another language (bonus)

Location

• London, United Kingdom

Work Type

• Full-time

Experience Level

• 2+ years of retail experience

Benefits

• Comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Goose Rewards & ICON Rewards
• CG Gives (Donation matching and paid volunteer time)
• Access to tools and resources to support physical and mental health
• Inspiring leaders and colleagues

About the Company

• Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story.
• At the heart of it is our promise to empower true exploration of all kinds.
• At Canada Goose, you're part of a movement that belongs to something bigger.
• One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam.
• We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
• Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
• A company built on Canadian roots and heritage.
• At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you.
• We thrive when we can be our authentic selves.
• Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important.
• We also recognize that communities are ever evolving, and that our work is never done.
• At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.

Equal Opportunity

• Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
• If you require any interview accommodation for your interview, please e-mail us at: HR@canadagoose.com.