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About the Role

We are looking for a Senior Identity & Access Management (IAM) Engineer to build, support, and scale superior identity services. This role is crucial for accelerating our Entra ID to JumpCloud migration, managing operational challenges, and optimizing our identity ecosystem.

Responsibilities

• Drive the execution of migrating ~175 enterprise applications and directory sync architectures from Okta and Entra ID to JumpCloud.
• Resolve ongoing migration friction and manage the migration backlog efficiently.
• Actively identify manual steps within the identity lifecycle and migration pipelines.
• Author scripts in PowerShell, Bash, or Python to scale identity provisioning, expand automated requests, and build frictionless, self-healing solutions.
• Partner with and alleviate the Identity Architect by taking ownership of complex technical sub-projects.
• Analyze infrastructure dependencies and ensure identity solutions align with our 99.99% reliability goals.
• Actively engage with internal business partners and application owners to gather requirements.
• Follow up assertively to ensure stakeholder availability, coordinate testing windows, and drive tasks to completion.
• Author comprehensive, clear Standard Operating Procedures (SOPs), technical manuals, and knowledge base articles.
• Define and document identity processes to seamlessly train, mentor, and eventually offload key KTLO activities to the EUC team.
• Participate in the design, implementation, and support of identity, authentication, authorization, and certificate management platforms.
• Design reusable SAML/OIDC integration patterns across multiple environments.
• Own user provisioning, deprovisioning, role changes, and Role-Based Access Control (RBAC).
• Ensure onboarding access posture is consistent and secure across the organization.
• Execute MDM rollout plans, maintain device compliance baselines (Intune/JumpCloud), and configure complex Conditional Access policies.
• Diagnose and resolve complex TechConnect (Jira Service Management) tickets.
• Review logs, filter past noise, and perform remote troubleshooting for both legacy and web-based applications.
• Prepare, risk-assess, and represent Change Requests (CRs) through the Change Advisory Board (CAB).

Requirements

• 5+ years of hands-on IAM experience in a medium-to-large enterprise environment.
• Deep expertise in identity platforms: JumpCloud, Entra ID (Azure AD), Okta, and Active Directory.
• Hands-on scripting proficiency in PowerShell, Bash, or Python to automate identity workflows.
• Deep knowledge of federated protocols (SAML 2.0, OIDC, OAuth 2.0) with the ability to read raw assertions and debug ACS URL mismatches.
• Relevant industry certifications (e.g., JumpCloud, Microsoft, or CISSP).
• Hands-on experience with Microsoft Intune, CyberArk (PAM/EPM), CrowdStrike Falcon, or Cisco ISE.
• Background managing access controls for Oracle Cloud Infrastructure or Google Cloud Directory.

Skills

• Identity & Access Management (IAM)
• Entra ID to JumpCloud migration
• Okta
• JumpCloud
• Entra ID (Azure AD)
• Active Directory
• PowerShell scripting
• Bash scripting
• Python scripting
• SAML 2.0
• OIDC
• OAuth 2.0
• Microsoft Intune
• CyberArk (PAM/EPM)
• CrowdStrike Falcon
• Cisco ISE
• Oracle Cloud Infrastructure access controls
• Google Cloud Directory access controls
• User provisioning
• User deprovisioning
• Role-Based Access Control (RBAC)
• Conditional Access policies
• MDM
• Troubleshooting
• Change Management

Location

• Hybrid

Work Type

• Full Time
• Hybrid

Experience Level

• Senior

Education Level

• Bachelor’s degree in CS, IT, or equivalent practical experience.

Salary/Compensations

• $157,000.00 - $192,000.00 per year

Benefits

• Company sponsored health plan
• Dental and vision benefits
• 401k match
• Financial and mental wellness benefits
• Parental leave
• Short- and long-term disability coverage
• Life insurance
• Performance or sales incentive bonus program
• Participation in Uber Freight equity awards

About the Company

• Uber Freight helps companies move goods more reliably and efficiently.
• We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions.
• That helps customers spot issues early, avoid costly surprises, and deliver on time.
• Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight.
• Learn more at www.uberfreight.com.

Equal Opportunity

• Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer.
• All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.