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About the Role

The Scheduling Secretary is responsible for assisting in the overall functioning of the Operating Room by providing communicative, receptionist, computer, and administrative support services. This role involves managing medical records, coordinating with Patient Flow, handling supply inventory, and maintaining unit records, with a primary focus on managing the surgical schedule.

Responsibilities

• Schedules and coordinates all surgical procedures in accordance with established surgical suite policies while ensuring optimum utilization of time and available space.
• Makes changes to the schedule as necessary, communicating to appropriate staff.
• Resolves problems/conflict related to schedule and refers unusual problems/situations to leadership as necessary.
• Keeps leadership and/or Coordinator apprised of potential, immediate, or future problems related to scheduling system.
• Monitors daily Operating Room schedule.
• Establishes and maintains effective interpersonal skills within the care delivery team.
• Answers phone in a polite, friendly, respectful manner and relays messages to appropriate resource in a timely, helpful manner.
• Uses appropriate communication and negotiation skills in interactions with others.
• Addresses conflicts as soon as possible with involved parties; if unable to resolve, uses appropriate channels for assistance.
• Provides general support for team responsibilities encompassing maintenance of a safe environment, problem identification, conflict resolution, cooperation, commitment and appropriate utilization of resources.
• Demonstrates responsibility and dependability by adhering to assigned work schedule.
• Utilizes computer information system according to established standard for position and unit.
• Communicates with Patient Flow staff regarding admissions/deaths and transfers.
• Maintains and keeps current files, bulletin board and communication board.
• Orders supplies and equipment for service.
• Arranges for repair and replacement of facilities and equipment as needed and maintains related records.

Requirements

• High School diploma or equivalent required.
• Medical terminology preferred.

Skills

• Ability to prioritize effectively
• Excellent organizational skills
• Excellent written and oral communication skills
• Basic computer literacy
• Basic math skills

Location

• Glens Falls, New York, United States

Work Type

• Onsite

Experience Level

• Commensurate with experience level

Education Level

• High School diploma or equivalent

Salary/Compensations

• $18.00 to $23.59 per hour

About the Company

• Glens Falls Hospital