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About the Role

InnVest Hotels is seeking a Housekeeping Room Attendant to provide exceptional guest experiences by maintaining hotel rooms to brand standards. This role is crucial for ensuring guest satisfaction and operational efficiency within Canada's largest independent hotel portfolio.

Responsibilities

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart, replenishing any items as required.
• Follow established safety procedures and wear protective equipment when needed.
• Respond to housekeeping room cleaning requests from either guest or management in a timely and efficient manner.
• Keep supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• Assist with deep cleaning projects.
• Adhere to all health and safety guidelines and standards.

Requirements

• Previous hotel cleaning and customer service experiences are an asset.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand or walk for an extended time period.
• Flexible attitude to scheduled shifts, including nights, weekends, and/or holidays.
• Flexible and energetic with the ability to work under pressure.
• Literacy skills – reading, writing, and oral.
• Outstanding organizational, time management, and interpersonal skills.
• Ability to work well independently and in a team environment with minimum supervision.
• Self-motivated, honest, creative, capable of working in a team environment.

Skills

• Customer service
• Organizational skills
• Time management
• Interpersonal skills
• Teamwork
• Communication

Location

• Canada

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level

About the Company

• InnVest Hotels is the largest independent owner and operator of hotels in Canada, with over 100 hotels in its portfolio representing 18 internationally recognized hotel brands.
• The company's portfolio is geographically diverse, ranging from roadside inns to luxury urban properties.
• InnVest's mission is to deliver outstanding guest experiences and superior returns on quality hospitality investment.
• A career at InnVest offers unrivaled opportunities and invaluable exposure to Canada's largest independently-owned and operated hotel portfolio.
• Visit https://innvesthotels.com/ to learn more.

Equal Opportunity

• InnVest Hotels is an inclusive employer.
• People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process.
• InnVest is an Equal Opportunity Employer.
• All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.