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About the Role
The Senior Sales Manager is responsible for generating group and catering revenue through proactive sales efforts, strategic account management, and exceptional customer service. This individual will identify new business opportunities, cultivate existing client relationships, and maximize hotel revenue through creative selling strategies.
Responsibilities
- Develop and execute strategic sales plans to achieve and exceed revenue goals.
- Prospect, solicit, and secure new group business through outside sales calls, networking, and relationship building.
- Manage and grow existing accounts while identifying opportunities for additional business.
- Conduct hotel site tours and professionally present the hotel's meeting space, guestrooms, and amenities.
- Negotiate contracts and ensure all business aligns with hotel revenue strategies and booking guidelines.
- Manage group bookings from initial inquiry through turnover to operations for flawless execution.
- Partner with hotel leadership and operational departments to ensure exceptional guest experiences.
- Analyze market trends, competitive activity, and local demand to identify new revenue opportunities.
- Participate in community organizations, networking events, and trade shows to increase hotel visibility.
- Assist with sales promotions, blitzes, client events, and special marketing initiatives.
- Maintain accurate sales activity, account information, and forecasting within hotel sales systems.
- Prepare timely reports and communicate progress toward revenue goals.
- Represent Hotel Equities and the Hilton Garden Inn brand with professionalism and integrity at all times.
Requirements
- Minimum 3+ years of hotel sales experience, preferably in group sales.
- Proven track record of meeting or exceeding hotel revenue goals.
- Strong knowledge of group sales strategies and the hotel sales cycle.
- Excellent presentation, negotiation, and closing skills.
- Experience with hotel sales systems and CRM platforms; OPERA and CI/TY experience is preferred.
- Intermediate to advanced proficiency with Microsoft Office, particularly Excel and Word.
- Strong understanding of local market trends and competitive analysis.
- Outstanding communication, organization, and time management skills.
- Ability to travel locally for outside sales appointments and occasionally overnight for business development or trade shows.
- Flexible schedule, including occasional evenings, weekends, and holidays as business demands.
Skills
- Hospitality sales
- Group sales
- Strategic account management
- Customer service
- Sales prospecting
- Relationship building
- Negotiation
- Microsoft Office Suite (Excel, Word)
- Hotel sales systems
- CRM platforms
- Market analysis
- Communication
- Organization
- Time management
Location
- Austin, TX
Work Type
- Full-time
- Onsite
Experience Level
- Senior
Salary/Compensations
- $60,000 – $65,000
Benefits
- Bonus Opportunity
- Cell Phone Allowance
- Medical, Dental & Vision Insurance
- Paid Vacation & Holidays
- Same-Day Pay
- 401(k) with Company Match
- Employee Assistance Program
- Career Development & Leadership Training
- Discounted Hotel Rates Across the Hotel Equities Portfolio
- Employee Discount Programs
- Flexible Scheduling Options
- Voluntary Benefits including Life, Accident, and Supplemental Insurance
About the Company
- Hotel Equities is a multi-award-winning hotel development and hospitality management company.
- We invest in our people by providing opportunities for professional development, advancement, and long-term success.
- At Hotel Equities, our associates become part of a culture built on servant leadership, accountability, excellence, and respect.
- We're committed to creating an environment where associates are empowered to succeed, celebrated for their accomplishments, and given opportunities to build rewarding careers.
- Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions.
Equal Opportunity
- Hotel Equities is an Equal Opportunity Employer.
- We are committed to creating an inclusive workplace where all associates are treated with dignity and respect.
- We celebrate diversity and are dedicated to fostering an environment where everyone has the opportunity to succeed.