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About the Role

Thought Machine is seeking a Global Head of HR to lead and empower regional HR Business Partners across EMEA, AMER, and APAC. This role bridges global people strategy and local execution, ensuring HR policies, employee relations, and expansion frameworks are robust, compliant, and scalable. It's an opportunity for a seasoned HR leader to manage distributed teams, navigate complex Employee Relations, and operationalize global growth.

Responsibilities

• Directly manage, mentor, and align a global team of HRBPs across EMEA, AMER, and APAC, fostering a collaborative and high-performing team culture.
• Serve as the ultimate escalation point and expert guide for complex, high-risk, or sensitive ER issues globally, ensuring fair, compliant, and consistent resolutions.
• Lead the HR workstreams for opening new entities and offices globally, defining local HR policies, compliance frameworks, localised benefits, and onboarding structures.
• Drive, review, and maintain the company’s global HR policies and handbooks, ensuring they balance global cultural alignment with strict adherence to local labour laws.
• Oversee the execution of annual people cycles (performance reviews, succession planning, compensation cycles) across all regions, working in tandem with the CPO.
• Oversee inter-company transfer processes, including international visa requirements, relocation logistics, and smooth cross-border onboarding as the business grows.
• Synthesise regional People metrics and management information (MI) to provide the CPO and Senior Management Team with actionable global insights on retention, engagement, and headcount.

Requirements

• 8+ years of HR experience, with at least 2–3 years specifically managing a team of HR Business Partners or HR professionals.
• Demonstrated experience navigating employment practices, labour laws, and cultural nuances across at least two of our key regions (EMEA, AMER, APAC).
• A proven track record of successfully managing complex, sensitive, and high-risk Employee Relations cases to resolution.
• Practical experience setting up HR frameworks, policies, or employment contracts in new international territories/offices.
• CIPD accredited (or equivalent international HR/legal qualification).
• Exceptional communication and advisory skills, with the ability to build immediate rapport and influence senior leaders and regional stakeholders.
• Unwavering judgement, high emotional intelligence, and the ability to maintain absolute confidentiality.

Skills

• Team Leadership & Management
• Complex Employee Relations
• Global Expansion & Office Launches
• Policy & Compliance Ownership
• Performance & Talent Management
• Global Mobility & Transfers
• Data-Driven Insights
• Stakeholder Management
• Discretion & Diplomacy
• Data & Numeracy Literate
• Coaching Background

Location

• London
• New York
• Singapore
• Sydney
• Lisbon

Work Type

• Flexible working hours

Experience Level

• 8+ years of HR experience
• 2-3 years managing a team

Education Level

• CIPD accredited (or equivalent international HR/legal qualification)

Salary/Compensations

• Highly competitive salary

Benefits

• Pension plan (match up to 5%)
• Life insurance - three times annual salary
• Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
• Shared parental leave (matched to our maternity leave for the same point in time)
• 25 days holiday and bank holidays
• Flexible working hours
• Cycle-to-work scheme
• Electric car scheme
• Season ticket loan
• Access to outstanding learning materials and courses
• Sports and hobby clubs, subsidised by Thought Machine
• All the latest tech you need
• Fresh fruit and cereals
• Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
• An environment where we encourage learning and progress
• Two charity days a year
• Weekly food pop-up

About the Company

• Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud.
• We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon.
• We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.
• We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way.
• We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package.
• Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026.

Equal Opportunity

• We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development.
• You are encouraged to apply even if your experience doesn't accurately match the job description.
• We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.