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About the Role
As a Supervisor of Recovery Support at Phoenix House, you will plan, advocate, implement, and coordinate a proactive array of comprehensive, individualized services for patients and performs administrative work in support of the program. Help build a healthier, addiction-free future.
Responsibilities
- Supervise the Recovery Support Staff (RSS) supervisors and document all supervisions in Relias.
- Oversee and assign duties to Recovery Support Staff.
- Train and onboard new RSS staff.
- Develop the weekly RSS schedule and ensure coverage for all shifts.
- Be on call after hours to RSS for any emergencies.
- Conduct monthly RSS staff meetings.
- Develop, with the Program Director, the RSS staff meeting agendas.
- Attend all case conferences weekly.
Requirements
- High School Diploma or Equivalent Required.
- Bachelor’s degree a plus.
- CASAC preferred.
- Credentialed Alcoholism and Substance Abuse Counselor – Trainee (CASAC) in good standing.
- Minimum two years’ experience working in a substance use disorder treatment setting, including working with patients with co-occurring disorders.
- Experience with case management.
- Knowledge of and/or experience with substance abuse, mental health, health, vocational/educational/training, and housing systems.
- Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
- Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.
Skills
- Ethical Practices
- Judgment
- Rapport Building
- Emotional Intelligence
- Empathy
- Professional Boundaries
- Global and Cultural Awareness
- Critical Evaluation
- Problem Solving
- Decision Making
- Communication
- Teamwork
- Crisis Management
- Technical Capacity
Location
- Long Island City, NY
Work Type
- Full Time
- Evening Shift
Experience Level
- Minimum two years’ experience working in a substance use disorder treatment setting
Education Level
- High School Diploma or Equivalent
- Bachelor's degree
Salary/Compensations
- $20.48 - $30.67 Hourly
Benefits
- 100% employer-paid medical insurance for all eligible employees and their dependents
- 10 Paid Holidays
- Paid vacation, sick time, personal and wellness time
- Medical, dental, and vision insurance for those scheduled to work at least 30 hours per week
- Pet insurance, legal support, and other supplemental insurance
- Generous tuition reimbursement program
- 403(b) retirement plan
About the Company
- Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery.
- We provide treatment, housing, and support services for our clients and their families.
- Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness.
- By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.