Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Provide exceptional services to GGU students as a Student Assistant. This role offers general support to the Division of Student Success team, serving as the first point of contact, performing administrative duties, and contributing to projects with a focus on front-line customer service.

Responsibilities

• Provide administrative support to the Division of Student Success (DSS).
• Document student requests and prepare forms.
• Manage visitor and caller inquiries, ensuring resolution.
• Actively listen to inquiries and explain school procedures.
• Utilize software to update student and employer information.
• Learn and share updates on school policies and procedures.
• Answer in-person and phone inquiries.
• Manage mail to and from the mail room.
• Create flyers and marketing materials for the office.
• Troubleshoot office equipment.
• Stay knowledgeable about student services and upcoming events.
• Provide support for on-campus events.
• Offer student perspectives to enhance services.
• Perform other duties as assigned.

Requirements

• Must be a currently enrolled student at GGU.
• Must have schedule flexibility during DSS office hours (9:00 am - 5:00 pm, Monday through Friday).
• Must work a minimum of 3 days per week and up to 19 hours per week.
• Ability to lift up to 25lbs.
• Willingness to give input regarding process improvements.
• Must be highly sensitive to issues of confidentiality.

Skills

• Clerical assistance experience preferred.
• Customer service experience preferred.
• Strong organizational skills.
• Strong interpersonal skills.
• Ability to prioritize.
• Ability to work independently.
• High attention to detail.
• Initiative in completing detailed tasks.
• Ability to meet deadlines.
• Multitasking in a fast-paced environment.
• Proficiency using MS Office.
• Comfortable learning new technologies.
• Ability to follow instructions.
• Ability to ask clarifying questions.
• Knowledge of services provided by DSS.
• Initiative and aptitude to learn new programs.

Location

• San Francisco, CA 94105

Work Type

• Part-Time
• Student
• Hourly

Experience Level

• Student

Education Level

• High School

Salary/Compensations

• $19.61 - $19.61 Hourly

Benefits

• Limited University Benefits

About the Company

• Golden Gate University is an equal employment opportunity employer.
• We support inclusive excellence and are committed to creating a safe and welcoming community for all.

Equal Opportunity

• University policy prohibits discrimination based on race, color, religion/creed, national origin, ancestry, age, sex/gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, gender expression, military or veteran status, taking a protected leave (e.g., family medical or pregnancy leave), or on any other basis protected by applicable laws.
• The University has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices.
• The University welcomes and encourages applications from all demographics.