About the Role
Join the dynamic team at Upstate Tavern as a bartender and bring your energy and personality to the bar! Showcase your skills while delivering exceptional service, creating a welcoming and lively atmosphere for every guest. You’ll play a key role in crafting memorable experiences as guests enjoy everything we have to offer—making every visit one to remember.
Responsibilities
- Provide excellent guest service and greet guests by name.
- Stock beer, soda, liquor, glassware, and paper products at the start and end of each shift.
- Make cocktails according to specifications and offer drink recommendations.
- Keep the bar area clean and wash bar dishes.
- Know the location of all necessary items and use a checklist to ensure everything is stocked.
- Attend pre-shift meetings and stay informed about promotions and events.
- Enter all drink orders into the POS system accurately.
- Use FLAG protocol when serving alcohol to guests under 35.
- Adhere to all policies and laws.
- Identify signs of intoxication and stop service appropriately.
- Ensure TVs are tuned to major sports or news channels.
- Notify the supervisor of any issues.
- Create a positive experience to encourage repeat business.
Requirements
- Prior experience in alcohol beverage service.
- Knowledge of liquor service standards, compliance laws, and responsible service techniques.
- The ability to complete alcohol service training.
- A working knowledge of acceptable forms of identification and the ability to identify altered or false IDs.
- Proficiency in counting money and making correct change.
- Excellent interpersonal communication skills.
- The ability to ring in orders and settle checks using a Point-of-Sale system.
- Proficiency in English.
- Must be able to stand/walk for long periods of time and lift up to 75 pounds.
Skills
- Interpersonal communication
- Point-of-Sale system operation
- English proficiency
Location
- Upstate Tavern
Work Type
- Swing shift
Experience Level
- Prior experience in alcohol beverage service
Salary/Compensations
- $10.70 hourly plus tips
Benefits
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
- Comprehensive medical, dental, and vision plans
- Life insurance
- Paid holidays
- Team member assistance programs
- Wellness programs
- Onsite medical center
- Training programs
- Complimentary shuttles
About the Company
- We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations.
- Our prominent offerings include the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years.
- We operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach.
- Our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
- We prioritize the well-being and professional growth of our team members.
- We have over 4,500 team members across Central New York.
- We focus on delivering exceptional experiences for both our guests and staff.
