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About the Role

Serve and safeguard clients in a range of industries such as Utilities, and more. Help manage entry points, verify credentials, monitor access activity, and support a secure environment for personnel and visitors. Provide outstanding customer service, communicate clearly, and use technology to document security-related information.

Responsibilities

• Provide customer service to employees, contractors, visitors, and vendors at a utility location by carrying out site-specific access control procedures, policies, and emergency response activities when appropriate.
• Monitor access points, verify credentials and authorization, maintain visitor and contractor entry records, and direct authorized personnel in accordance with established site procedures.
• Operate access control systems, review alarms or unusual access activity, and report discrepancies, unauthorized access attempts, and other security-related concerns to site leadership and/or the appropriate contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established utility facility procedures and communicating with emergency responders when directed.
• Conduct regular and random patrols of access points, business areas, and the perimeter to help deter unauthorized activity; working environments and conditions may vary by location.

Requirements

• Possess a New York State Security Guard License.
• Possess a TSA-issued TWIC.
• Be comfortable using a computer or tablet, preferred.
• Have access control/badge experience, preferred.
• Have customer service experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

• Access control
• Customer service
• Computer/tablet usage

Location

• New York, NY

Work Type

• Full Time

Experience Level

• 18+ years of age for unarmed roles; 21+ years of age for armed roles.

Education Level

• High school diploma or equivalent

Salary/Compensations

• $17.87 - $18.87 / Hour

Benefits

• Access to exclusive technology to view and claim additional shifts
• Paid training
• Access to career growth opportunities
• Retirement savings plan
• Medical insurance
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Discounts on top brands and services through our Perks Program

About the Company

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
• While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
• Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Equal Opportunity

• Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.