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About the Role

This is a Business Analyst Intern position for a winter term (January to April 2027). The role supports the Business Managed Technology Solutions (RPA) team and reports to the AVP in Enterprise Services and Contact Centres. Candidates must be enrolled in an undergraduate program and returning to school after the internship.

Responsibilities

• Business Level Process Discovery and Documentation
• RPA Delivery Practice Analysis
• Operational and/or AI Innovation Opportunity Implementation

Requirements

• Must be a registered student returning to school in April 2027 in a related field such as Business Administration, Commerce, Information Systems, Computer Science, Data Analytics, Engineering, or a related discipline.
• Possess strong analytical and problem-solving skills with the ability to identify process improvement opportunities.
• Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, and Visio or other process-mapping tools.
• Comfortable learning and using emerging technologies, including artificial intelligence (AI) tools, to support research, process improvement, innovation, and productivity.
• Ability to work independently and collaboratively with cross-functional teams.
• Previous experience with business process mapping, robotics process automation (RPA), data analysis, AI tools, or process improvement methodologies is considered an asset.
• Must be eligible to work full-time for the entire duration of the program.

Skills

• Analytical skills
• Problem-solving skills
• Process improvement
• Microsoft Office Suite (Excel, PowerPoint)
• Visio or other process-mapping tools
• Emerging technologies
• Artificial intelligence (AI) tools
• Business process mapping
• Robotics process automation (RPA)
• Data analysis
• Process improvement methodologies

Location

• Hybrid

Work Type

• Full-time
• Internship

Experience Level

• Intern

Education Level

• Undergraduate program enrollment

Salary/Compensations

• $49,000 - $51,000 (prorated for the term)

Benefits

• Paid time off

About the Company

• IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $271 billion in assets.
• Offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.
• Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
• Recognized as one of Canada’s Top 100 Employers for four consecutive years and one of Canada’s Best Diversity Employers.
• Vision and strategy aim to innovate the industry and support Canadians in achieving their financial goals.
• Offers continuous learning and skill development in a supportive environment.
• Values: Be better, Be accountable, Be a team.

Equal Opportunity

• IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
• Mackenzie Investments is an accessible employer committed to providing barrier-free recruitment experience. If you require accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.