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About the Role
At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.
Responsibilities
- Deliver approved comprehensive training and education programs that provide customers and personnel with up-to-date information on company products, procedures, and best practices.
- Deliver approved content during didactic portions of training.
- Provide case support to trained customers (domestic and international) as part of Merit's commitment to the safe and efficacious use of products.
- Conduct assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
- Define protocol and assist in the field assessment of new product market research trials (MRT’s).
- Develop and implement ongoing home-study training courses to improve and maintain a high level of product and clinical expertise in the field sales organization.
- Conduct ongoing staff training and provide clinical feedback to resolve customer related issues.
- Serve as clinical expert for the company.
- Standardize & computerize (digitalize) sales training materials.
- Work with Product Managers to develop sales training and in-servicing videos.
- Answer clinical questions from doctors, technicians, sales representatives, etc.
- Support sales and marketing efforts by in-servicing key customers on Merit products.
- Work in the field to support and train clinicians on the use of Merit products and to troubleshoot product related issues in the field.
- Assess clinical competency of new employees and provide comprehensive feedback and recommendations for improvement.
- Write technical papers to support new emerging markets, segments and niches.
- Assist in coordinating and executing Symposiums and other clinical education events.
- Develop value added CEU credits to augment sales effort.
- Perform other duties and tasks as required.
Requirements
- Education and/or business experience equivalent to a related Bachelor's Degree.
- A minimum of six years of hands-on medical experience.
- Experience within Endoscopy and/or General Surgery divisions preferred.
- Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
- A thorough understanding of training and development techniques, and the ability to implement a corporate sales training program.
- Good analytical skills and the ability to understand complex issues.
- Excellent organizational skills and the ability to coordinate large programs.
- Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.
- Education and clinical experience equivalent to a Registered Nurse or Surgery Technician, or Radiology Technician.
- Medical product sales and sales training experience.
- Lifting -- Not to exceed 50 lbs.
- Writing
- Sitting
- Standing
- Bending
- Visual acuity
- Color perception
- Depth perception
- Reading
- Field of vision/peripheral
Skills
- Product training
- Sales training manual writing and preparation
- Skill assessment testing
- Training curriculum/program development
- Product trouble shooting
- Interpersonal communication skills
Location
- Boston
- Philadelphia
- NYC Metro
- Baltimore
Work Type
- DAY
Experience Level
- Minimum of six years of hands-on medical experience
Education Level
- Related Bachelor's Degree
- Registered Nurse
- Surgery Technician
- Radiology Technician
Salary/Compensations
- $100k starting base salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Benefits
- Multiple Shifts and Hours to choose from: Days, Swing (Eve), and Nights
- Medical/Dental & Other Insurances (eligible the first of month after 30 days)
- Low Cost Onsite Medical Clinic
- Two (2) Onsite Cafeterias
- Employee Garden | Gardening Classes
- 3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays
- 401K | Health Savings Account
About the Company
- Merit Medical is a proud Utah Patriot Partner committed to hiring our Veterans.
Equal Opportunity
- Military Veterans are encouraged to Apply.