Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Oversee leasing activity, ensure resident satisfaction, optimize financial performance, and master regulatory compliance for a portfolio of properties. Collaborate with the team to achieve property goals set by upper management, maximizing occupancy and profits while enhancing the property's reputation and market value. This opportunity is your ticket to an impactful career in property management, where you will be the face of our residential communities, fostering positive relationships with residents and contributing to the overall success of our vibrant living spaces.

Responsibilities

Engage with community owners, upper management, internal team members, and business partners promptly and accurately.
Manage and take part in the lease enforcement process by reviewing and approving prospective resident applications and lease renewals, performing regular apartment inspections, adhering to proper notice requirements, executing eviction procedures when necessary, and enforcing the imposition and collection of allowable late fees and other charges.
Lead the implementation of sales, marketing, and operational initiatives to meet budgeted occupancy and customer retention objectives.
Maintain expert-level competitive marketplace intelligence to collaborate with the marketing team on effective marketing strategies.
Supervise programs for resident retention, lease renewals, and leasing to ensure maximum occupancy.
Communicate with residents in a timely manner to address their concerns effectively.
Collaborate with internal departments such as compliance, leasing, and accounting, including reviewing all lease packages.
Provide guidance, establish goals and objectives, and oversee scheduling for Resident Managers, office, building, and leasing staff.
Recruit, train, and lead a unified team to ensure streamlined community operations.
Enforce compliance and communication of policies and procedures for residents and internal team members.
Conduct regular community inspections to identify maintenance issues, oversee building operations and systems maintenance, coordinate preventive maintenance work, and identify and coordinate vendors for repairs, construction, and capital improvements.
Supervise ongoing construction for new buildings.
Negotiate service contracts and ensure adherence to contractual obligations.
Be available after-hours for emergencies, resource coordination, and implementation of corrective action.
Ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork.
Contribute to the preparation and adherence to operating budgets and forecasts, generating required reports.
Analyze income and expense patterns, providing recommendations to upper management, and implement strategies to enhance financial performance.
Process invoices through the AP system and manage vendor payments.
Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs.
Travel between properties to be present on-site and move throughout buildings to address community-related matters.
Perform duties outside their normal responsibilities as needed.

Requirements

A minimum of 7 years of multifamily residential community management and leasing experience.
A minimum of 2 years in portfolio property management.
Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site, Elise AI, RentCafe and Yardi.
Technical knowledge of building operations and maintenance.
Understanding of marketing trends, budgeting, and reporting.
Strong financial skills with knowledge of GAAP.
Valid NYS real estate license or ability to obtain one within the first 120 days of employment.
Must be available to work weekends (Saturdays and Sundays).
Must travel between properties.
Must be able to move throughout the buildings.
Must have exceptional communication skills.
Ability to ascend and descend stairs.
Comfortable with exposure to varying environmental climates and circumstances.

Skills

Leasing
Resident Satisfaction
Financial Performance Optimization
Regulatory Compliance
Sales
Marketing
Operational Initiatives
Competitive Marketplace Intelligence
Resident Retention
Lease Renewals
Community Engagement
Budgeting
Reporting
Financial Analysis
Vendor Management
Construction Supervision
Service Contract Negotiation
Insurance Compliance
Communication Skills

Location

New York City

Work Type

Onsite
Full-time

Experience Level

7+ years multifamily residential community management and leasing experience
2+ years portfolio property management experience

Education Level

Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience.

Salary/Compensations

$130,000 - $140,000

Benefits

Full benefits packages

About the Company

Rose Associates is a recognized market leader in multifamily and mixed-use real estate.
Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing.
Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations.
We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets.
We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country.
For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform.
Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity.
Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry.
As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support.
Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity!

Equal Opportunity

We are committed to a corporate culture of belonging and inclusion that is widely admired in the industry.
Rose is providing opportunity for our team members to grow their careers in an environment of respect and support.