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About the Role

At Mount Sinai Hospital, your leadership and vision set the tone for patient care, staff development, and nursing excellence within an academic acute care setting. As a Patient Care Manager, General Medicine you will build team capacity, implement care standards, and contribute to the unit’s ongoing development. You’ll be leading within a system internationally recognized for empowering nurses to shape care, drive outcomes, and lead change. This is a setting where patient- and family-centered care and interprofessional collaborative practice are at the forefront of what we do. Support the critical work of our 12 South General Medicine unit by facilitating a better experience for patients with a wide range of acute and chronic medical conditions.

Responsibilities

Establish and uphold unit goals that reflect the philosophy and standards of Sinai Health, while fostering an environment that supports staff development, clinical excellence, and high-quality patient care
Take a lead role in creating a culture of safety, risk mitigation, quality, and service at the unit level and across the portfolio, to improve practices and service delivery
Participate in the programmatic development of the clinical area
Manage unit-level budgets and lead resource utilization across the unit and broader program to ensure financial accountability and operational efficiency
Provide leadership in fostering and promoting a collaborative practice environment that is based on mutual respect among all team members
Lead, monitor and evaluate quality improvement and program development initiatives using data-informed methods that support departmental and hospital-wide priorities
Encourage staff participation in quality improvement activities for the unit and preparing quality improvement reports
Support the Hospital’s strong academic mandate for ongoing staff development and training of students from all healthcare disciplines
Recruit, develop and manage staff; complete regular employee performance appraisals and support the development of learning plans
Be accountable for the quality of care and patient safety at the unit level by actively maintaining a safe care environment
Establish, promote and maintain good public relations through effective communication within the organization
Foster effective labour relations through knowledgeable interpretation and implementation of collective agreements
Work with other members of the leadership team to support the implementation of evidence based practice and ensuring the dissemination of research findings to inform practice and improve patient outcomes
Respond as PCM on call as needed
Participate in the strategic planning process to drive organizational change and optimization of human resources programming and organizational development
Perform other duties consistent with the job classification as required

Requirements

Current registration with a professional college under the Regulated Health Professions Act
Bachelor’s degree in a Health Sciences or related discipline
Master’s Degree in nursing, health or business administration, or health disciplines
3 years of leadership experience in a health care environment
2 years relevant clinical experience
Applicants with proven equivalent recent and related training and experience may also be considered
Previous leadership experience in a unionized environment

Skills

Knowledge of nursing and health care disciplines in clinical services and their scopes of practice
Established ability to facilitate evidenced based practice
Significant experience in quality improvement; success leading, monitoring and evaluating process/systems to identify and achieve efficiencies
Proficient in using Microsoft Office Suite; advanced understanding of the value of information technology and experience in the implementation and integration of strategies for systems and technologies
Excellent decision making, problem recognition, problem solving, communication, negotiation and conflict resolution skills
Flexible with the ability to work efficiently in a fast-paced, multitasking and dynamic environment
Experience in managing people and Human Resource processes, including formal performance reviews and engaging in staff development initiatives
Excellent interpersonal and communication skills; professional, diplomatic and confident with a proven ability to work with individuals across all levels of the organization and external stakeholders
Excellent organizational and time management skills with the proven ability to manage competing demands
Program planning and evaluation methodology skills are an asset
Demonstrated satisfactory work performance and attendance history

Location

Canada

Work Type

Temporary Full Time

Experience Level

3 years of leadership experience
2 years relevant clinical experience

Education Level

Bachelor’s degree in a Health Sciences or related discipline
Master’s Degree in nursing, health or business administration, or health disciplines

About the Company

At Mount Sinai Hospital, your leadership and vision set the tone for patient care, staff development, and nursing excellence within an academic acute care setting.
As the only hospital in Canada to have achieved the prestigious Magnet® recognition for nursing excellence, you’ll be leading within a system internationally recognized for empowering nurses to shape care, drive outcomes, and lead change.
This is a setting where patient- and family-centered care and interprofessional collaborative practice are at the forefront of what we do.
We are a 28-bed general medicine unit dedicated to providing comprehensive care for patients with a wide range of acute and chronic medical conditions.
Our patients range from individuals diagnosed with simple pneumonia to those with complex acute and chronic illnesses.
This diverse patient population offers opportunities to acquire specialized knowledge in respiratory medicine, oncology and palliative care, pain management, geriatrics, and wound and skin care.
Affiliated with various academic institutions, including the University of Toronto, our unit is committed to continuous learning and professional development, making it an ideal environment for nurses to grow and excel.