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About the Role

We are seeking Contracts and Claims Specialists of various skill levels to support large, complex heavy civil infrastructure programs. In this role, you will administer construction contracts, review change order requests and contractor claims, maintain project records, and help settle disagreements before they escalate into formal disputes. This is a pipeline for future roles, and we accept applications to build our talent pool.

Responsibilities

Administer construction contracts from notice to proceed through final closeout, verifying compliance with contract terms, general and special provisions, and applicable federal, state, and local requirements.
Prepare, log, and route contractual correspondence, notices, and determinations, and maintain the official contract record within the program document management system.
Review, evaluate, and negotiate contractor change order requests, force account and time-and-materials work, and requests for equitable adjustment for entitlement, merit, and cost reasonableness.
Analyze contractor claims and notices of potential claim, including delay, disruption, differing site conditions, acceleration, suspension, and loss of productivity.
Coordinate with scheduling staff to evaluate time impact analyses and time extension requests against the accepted baseline and contemporaneous progress schedules.
Prepare independent cost estimates and quantity takeoffs to support negotiation and settlement of change orders and claims.
Track contractor payment applications, progress payments, retention, and contingency drawdown, and reconcile committed and expended amounts against the contract value.
Prepare claim position papers, findings of fact, and recommendations for owner decision-makers, dispute review boards, and dispute resolution panels.
Support procurement and contract formation activities, including review of solicitation documents, contract language, insurance and bonding requirements, and flow-down provisions for alternative delivery contracts.
Advise project teams on notice requirements, contract interpretation, and risk allocation, and escalate matters to legal counsel when appropriate.
Support partnering programs, issue escalation ladders, and dispute review board processes to resolve disagreements early and preserve working relationships.
Assist with contract closeout, including final quantities, retention release, lien and claim waivers, and turnover of record documentation.

Requirements

Bachelor’s degree in construction management, engineering, business administration, or related field, or equivalent combination of education and experience.
5+ years' experience in contract administration, change order management, and claims analysis on large (>$500M), complex, heavy-civil infrastructure projects.
Working knowledge of standard construction contract documents and public agency contracting requirements across both traditional and alternative delivery methods (design-bid-build, CM/GC, design-build, progressive design-build).
Demonstrated success administering and negotiating complex civil works contracts as an owner’s representative or in a role protecting client interests.
Ability to interpret design documents, schedules, cost reports, and commercial terms to build clear entitlement narratives and quantum analyses.
Proficiency with industry standard project management software (e.g., Primavera P6, MS Project, etc.).
Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, PowerPoint, etc.).

Skills

Excellent written and verbal communication and interpersonal skills
Ability to explain a complex contractual position clearly to technical and non-technical audiences
Meticulous attention to detail
Discipline to maintain a complete, defensible project record
Sound analytical judgment
Objectivity to evaluate entitlement on the facts
Excellent multi-tasking and organizational skills
Collaborative mindset
Composure and diplomacy in negotiations and in adversarial situations
Natural curiosity
Problem-solving abilities
Commitment to continuous improvement

Experience Level

Various skill levels
5+ years' experience

Education Level

Bachelor’s degree in construction management, engineering, business administration, or related field, or equivalent combination of education and experience.
Master's degree in construction management, engineering, or business administration.
Certified Professional Contracts Manager (CPCM) or Certified Federal Contracts Manager (CFCM) through the National Contract Management Association (NCMA).
Certified Construction Manager (CCM), Project Management Professional (PMP), Professional Engineer (PE), or Architect Registration (AIA).

Salary/Compensations

$90k-$140k/year ($43-$67/hour)

Benefits

Unlimited flexible time off
Paid holidays
Paid parental leave
Health, dental, and vision insurance
Flexible spending accounts (healthcare and dependent or elder care)
Long-term disability insurance
Short-term disability insurance
Life insurance and accidental death and dismemberment
401(k) plan with guaranteed employer contribution
Formal career planning and development program
$2,500 annually toward professional development
Wellness program with monthly wellness stipend
Company cell phone or cell phone plan reimbursement
Free personalized meal planning and nutrition support with a registered dietitian
Free personal financial planning services
Employee assistance program
Employee discounts
Employee referral bonus

About the Company

Luster is committed to creating an inclusive work environment with a diverse workforce.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This employer participates in E-Verify.
The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.