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About the Role

Under the direction of the Housekeeping Manager, this position is responsible for performing housekeeping, cleaning and sanitization duties of assigned areas at the property. Operates equipment including vacuums, floor polishers, buffers, etc. Maintains site in a clean, hygienic manner ensuring environment is safe and hazard free. Upholds safety and security standards of the corporation including use of personal protective equipment as necessary. Assist in maintaining good public relations with guests by ensuring guest service standards are achieved. This position must lead by example to create Great Experiences and Memories for all guests and colleagues.

Responsibilities

Responsible for cleaning and sanitizing of assigned areas, including sweeping, mopping, general cleanup, vacuuming, debris removal, and waxing of floors.
Maintain a clean and safe work environment.
Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions.
Identify and ensure any trip or fall hazards are addressed, and hallways and access routes are free of debris and waste.
Monitor the inventory level of supplies and ensure duties are carried out in compliance with departmental or Internal Control Manual policies and procedures.
Promote and maintain the utmost integrity and the highest caliber of customer service and respect to all patrons, employees and casino personnel.
Maintain general awareness of gaming operation at all times and comply with security policies and procedures to secure company assets.
Responsible for daily cleaning and maintenance of all public areas of the hotel while contributing to a safe and welcoming work environment.
Ensure adherence to the Company's policies and procedures, motivate and lead by example, and support Great Canadian's learning environment.
Adheres to all AGCO, GCGC, departmental and HR policies as they relate to functions of the role.
Ensures compliance with licensing laws, health and safety and other statutory regulations.
Performs other duties as assigned.

Requirements

High School Diploma or comparable combination of equivalent working experience and education.
One (1) or more years of experience in a related field.
Excellent organizational, interpersonal, teamwork, guest service and communication skills.
Ability to maintain a positive working relationship with fellow employees and management.
Ability to multi-task and work under pressure in a fast-paced environment.
Ability to obtain and maintain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Skills

Organizational skills
Interpersonal skills
Teamwork skills
Guest service skills
Communication skills
Bilingual (English/French) is an asset

Location

1133 Queens Plate Drive Etobicoke, ON. M9W 6K5

Work Type

Full-time
Open Availability

Experience Level

One (1) or more years of experience in related field

Education Level

High School Diploma or equivalent

Benefits

Inclusive and collaborative working environment
Tools and technology needed to delight clients
Opportunity to work with and learn from diverse industry leaders
Freedom to Innovate
Environment that values diversity as a source of strength

About the Company

Great Canadian Entertainment is committed to diversity, equity and inclusion and welcomes all qualified applicants to join our team of unique contributors.
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.
We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada.
With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms.
Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
We work hard and we have fun!
We are committed to promoting Responsible Gambling.

Equal Opportunity

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors.
We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.