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About the Role
As a Sales Associate at COS, you are the friendly face that greets customers and embodies the brand. Your role is essential in creating welcoming experiences that showcase the best of COS, guiding customers with genuine assistance and proactive service to uplift and inspire. You will collaborate with your team to create moments that matter.
Responsibilities
- Provide customers with high-level service at every turn.
- Initiate conversations.
- Assist at the cash desk, fitting rooms, and throughout the shop floor.
- Enhance the shopping experience.
- Process deliveries.
- Replenish stock.
- Merchandise garments on the shop floor.
Requirements
- Customer-focused and thinking in a commercial way.
- Interested in trends and fashion.
- Communicative, positive, and open-minded.
- Willing to learn, adaptable and action-oriented.
- Collaborative, inclusive and supportive.
- Self-motivated, confident, and resilient.
- Previous experience in customer service is a plus.
- Familiarity with textile materials is a plus.
Work Type
- Part-Time
Salary/Compensations
- $19.00
Benefits
- Attractive benefits with extensive development opportunities around the globe.
- 25% staff discount usable on all H&M Group brands in stores and online.
- H&M Incentive Program – HIP.
- 25% Staff Discount (US based).
- Medical, Vision and Dental Coverage (US based).
- Employee Assistance Program (US based).
- Vacation, Wellness, Holiday, and Parental Pay (US based).
- Health, and Dependent Care FSA (US based).
- Additional Voluntary Benefits (US based).
About the Company
- COS offers a wardrobe of ready-to-wear and accessories for a life well dressed.
- Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior color palette that transcends time.
- The creative soul of the brand is visualized through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected.
- COS is part of H&M Group.
Equal Opportunity
- At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization.
- Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.
- Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.
- Hence all diversity dimensions are taken into consideration in our recruitment process.
- We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
- All your information will be kept confidential according to EEO guidelines.