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About the Role

Manage the day-to-day operations at Westwood Country Club’s main restaurant, bar, and seasonal pool restaurant. Maintain a cooperative, team-oriented attitude while working with supervisors, employees, cross-departmental team members, and leadership. Serve as a liaison between departments and oversee all aspects of service and bar staff. Ensure high standards of food and beverage quality and first-class service, representing the professional and positive image of Westwood Country Club.

Responsibilities

Create a positive work environment centered on teamwork, mutual respect, and member satisfaction while achieving revenue objectives
Maintain high standards of food & beverage quality, service, and cleanliness
Work a flexible schedule based on business demands, events, and staffing needs
Participate in hiring, training, and ongoing development of all F&B staff
Run semi-monthly payroll, including daily time edits, time-off approvals, and maintain accurate payroll records
Conduct evaluations of department staff, document disciplinary actions, and oversee personnel records
Implement orientation, training, and professional development programs for staff
Ensure staff conduct, attitude, and performance meet club standards, report issues objectively and promptly
Supervise staff to ensure high productivity and adherence to policies
Conduct and promote regular staff meetings and daily lineups
Attend weekly department/property meetings and training as required
Adhere to all club policies, rules, procedures, and SOPs
Maintain knowledge of state and federal laws regarding employee and customer health and safety
Keep required records for all state and federal agencies
Ensure compliance with TABC regulations for alcohol sales and inventory
Maintain appearance, cleanliness, and safety of dining areas and equipment; report maintenance issues
Ensure a safe work environment and correct unsafe conditions immediately; coach staff in safety practices
Participate in the annual budget process, monitor spending, and take corrective action to meet financial goals
Manage purchasing and inventory of alcoholic and non-alcoholic beverages; monitor and maintain set COGs
Oversee ordering and receiving of products for quality, quantity, and pricing
Maintain professional relationships with vendors
Recommend operational improvements and personnel management strategies to the Director of Service
Develop and communicate departmental strategies and goals
Collaborate with the F&B team to create new menu content and programming
Work with Communications Coordinator to market programs via weekly eblasts and newsletters
Support other F&B operations (banquets, tournaments, member events, etc.)
Handle complaints from members, guests, and employees; report and advise on corrective action
Maintain a positive, professional demeanor at all times
Perform other duties as assigned

Requirements

Demonstrate extensive knowledge of first-class service, food and beverage quality
Present a professional image of leadership
Possess strong administrative and organizational skills
Exhibit excellent communication and interpersonal skills with an emphasis on member service
Direct and motivate Food & Beverage staff across varied positions
Ability to read, analyze, and interpret complex documents, including safety rules, operating instructions, and procedure manuals.
Ability to respond effectively to sensitive inquiries or complaints.
Ability to problem-solve, be flexible, establish and maintain effective working relationships, work quickly and accurately independently and as part of a team, exercise good judgment, and perform detailed tasks.
Requires sitting, standing, walking, kneeling/squatting, bending/stooping, pushing/pulling, holding, twisting, reaching, climbing stairs/ladders, and lifting up to 50 pounds.

Skills

First-class service
Food and beverage quality
Leadership
Administrative skills
Organizational skills
Communication skills
Interpersonal skills
Member service
Staff motivation
Microsoft Office
Restaurant systems
Cost controls (scheduling, inventory, P&L)

Location

Westwood Country Club

Work Type

Full-time
Salaried

Experience Level

Minimum 3 years of senior leadership experience in Food & Beverage or Restaurant Management
Country Club, Resort, and Hotel experienced preferred

Education Level

Texas Food Handler’s Certification
TABC certification

About the Company

Westwood Country Club is a premier establishment focused on providing high standards of food and beverage quality and first-class service.