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About the Role

As an Assistant Residential Manager, you will play a vital role in supporting individuals with disabilities while assisting in the day-to-day operations of a residential program. You will work closely with individuals and staff members, helping to ensure quality care and support services are provided, fostering independence, promoting well-being, and encouraging community inclusion. This position requires a valid NYS Driver’s License for 18+ months with a clean driving history and successful completion of Brightway’s Transportation Orientation and one year of DSP experience.

Responsibilities

Assist with overseeing the daily operations of an adult residential program, ensuring a safe, supportive, and structured environment for the individuals we serve.
Support and guide Direct Support Professionals (DSPs) by providing leadership, coaching, and shift support while helping maintain staffing coverage and program compliance.
Provide hands-on assistance with personal care, meal preparation, transportation, medication administration support, and community outings as needed.
Foster independence and social inclusion by helping individuals build daily living skills, achieve personal goals, and participate in meaningful community activities.
Collaborate with Residential Managers, clinical teams, families, and staff to ensure high-quality care, effective communication, and continuity of support.

Requirements

Valid NYS Driver’s License for 18+ months with a clean driving history
Successful completion of Brightway’s Transportation Orientation
One year of DSP experience
Empathic, compassionate, and patient
Positive, energetic, and enthusiastic
A good communicator and team player
Passionate about making a difference

Skills

Leadership
Coaching
Shift support
Staffing coverage
Program compliance
Personal care
Meal preparation
Transportation
Medication administration support
Community outings
Daily living skills
Communication

Location

Onsite

Work Type

Full-Time

Experience Level

1 year DSP experience

Salary/Compensations

$24.00 - $26.40/hour

Benefits

Comprehensive Paid Training
Medical insurance
Dental insurance
Vision insurance
Life insurance
FSA
EAP
403(b) retirement plan
Tuition reimbursement opportunities
Opportunities for advancement
Paid time off

About the Company

For nearly 65 years, Brightway Living and Learning has been a leading agency providing a full spectrum of care for over 1,600 children and adults with autism and other developmental disabilities.
We are driven by a dedicated team and a deep belief in the potential of every individual.
Our Direct Service Professionals (DSPs) are the heart of our mission, providing compassionate and individualized support.

Equal Opportunity

Brightway Living & Learning is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to actual or perceived race, color, sex, pregnancy, reproductive decision making, gender expression or identity, national origin, disability, military status, creed, religion, age, sexual orientation, marital status, genetic information, status as a victim of domestic violence or any other group protected by federal, state or local law.
We are committed to creating a deep sense of belonging and a culture where all applicants and employees feel welcomed, valued and respected.
At Brightway, we believe that with the right support, progress is always possible.