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About the Role

Play an important role in keeping accurate, complete, and timely patient records by transcribing provider progress notes and other patient-related documentation into the electronic medical record (EMR). Support Health Information and Quality teams with medical records, Release of Information requests, data entry, and other activities to ensure the accuracy, privacy, and compliance of patient information.

Responsibilities

• Transcribe provider documentation and other patient-related information accurately and efficiently.
• Maintain accurate medical records by scanning, uploading, organizing, and entering patient information into the EMR.
• Review medical records for accuracy and completeness and identify information that may need correction or follow-up.
• Process Release of Information requests in accordance with agency policies and applicable state and federal requirements.
• Prepare patient and provider correspondence and other documentation as needed.
• Review and assist with resolving EMR claim-related issues in coordination with the Billing Department.
• Conduct assigned record and compliance reviews using established forms and review tools.
• Protect patient privacy and confidentiality and follow HIPAA requirements and agency policies.
• Provide occasional support to the front desk, including greeting patients, answering phones, and assisting with communications, as needed.
• Participate in required training, meetings, and agency activities.

Requirements

• High school diploma or GED.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, including Word and Excel.
• Ability to work effectively with individuals at all levels of the organization.
• Ability to maintain confidentiality when working with sensitive patient information.
• One year of medical office or healthcare experience (preferred).
• Experience working with an electronic medical record (EMR) (preferred).
• Experience with medical transcription or clinical documentation (preferred).
• Detail-oriented, dependable, organized, and comfortable spending much of the workday on a computer.
• Ability to recognize inconsistencies, follow established processes, protect confidential information, and stay focused when working with detailed patient documentation.
• Involves extended periods of sitting and computer use, frequent keyboarding, and occasional lifting and carrying of materials weighing up to 25 pounds.

Skills

• Microsoft Office
• Word
• Excel
• EMR
• Medical Transcription
• Clinical Documentation

Location

• Remote/Hybrid (after training, at manager's discretion)

Work Type

• Per diem
• Weekdays
• Less than 30 hours per week

Experience Level

• Entry Level
• 1 year of medical office or healthcare experience (preferred)

Education Level

• High school diploma or GED

Salary/Compensations

• $16.10 per hour

Benefits

• Not benefit-eligible

About the Company

• Mission-driven organization committed to providing comprehensive, equitable, and accessible high-quality health care and human services to people of all income levels and those with individualized needs.