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About the Role
We are looking for a Field CTO specializing in Data Governance and Master Data Management (MDM) to help shape how our most strategic customers think about trusted, governed, enterprise data in an increasingly AI-driven world. This role requires a strong point of view on enterprise data architecture, governance, metadata, MDM, data quality, and the organizational models required to make them successful.
Responsibilities
- Serve as a trusted technology advisor to strategic customers on Data Governance, Master Data Management, Data Quality, Metadata Management, and enterprise data architecture.
- Engage with CIOs, CDOs, CTOs, Enterprise Architects, and other senior leaders to define data strategies aligned to their broader business and technology objectives.
- Help customers establish modern governance architectures that balance enterprise-wide standards and controls with the realities of decentralized business units, platforms, clouds, and data estates.
- Advise customers on MDM strategy, including domain modeling, identity resolution, hierarchy management, reference data, survivorship, stewardship, data quality, and the operational models required to sustain trusted master data.
- Connect traditional data management disciplines with emerging requirements created by AI and autonomous agents, including trusted context, governed access, semantic consistency, metadata, lineage, policy enforcement, and data quality.
- Develop architectural points of view for customers operating across complex hybrid and multi-cloud environments.
- Help customers understand the relationship between their data, integration, API, application, and AI strategies rather than treating each as an independent technology decision.
- Lead executive briefings, architecture workshops, strategy sessions, and other high-value customer engagements.
- Partner with Account Executives, Solution Engineers, Account Partners, and other field leaders on our most strategic and complex opportunities.
- Help shape account strategy where architecture, organizational complexity, or technology fragmentation represents a major barrier to customer transformation.
- Act as an escalation and advisory resource for complex customer architecture questions involving Data Governance and MDM.
- Bring patterns, lessons, competitive intelligence, and emerging customer requirements back to Product and Engineering leadership.
- Partner closely with Salesforce and Informatica product organizations to help influence roadmap priorities based on recurring strategic customer needs.
- Develop reusable thought leadership, architectural patterns, executive narratives, and field guidance that raise the technical credibility of the broader organization.
- Represent Salesforce externally with customers, partners, industry forums, executive events, and other thought-leadership opportunities.
- Mentor architects and technical leaders across the field and help strengthen our organizational depth in enterprise data architecture.
Requirements
- Significant experience in enterprise data architecture, Data Governance, MDM, Data Quality, metadata, or closely related disciplines.
- Deep understanding of enterprise MDM patterns, including customer, product, supplier, location, reference, and other master-data domains.
- Strong understanding of Data Governance operating models, policies, stewardship, ownership, lineage, metadata, data quality, and controls.
- Experience designing or advising on data architectures within large, complex enterprises.
- Experience working across heterogeneous environments that may include cloud data platforms, operational applications, integration platforms, APIs, data warehouses/lakes/lakehouses, and AI/ML platforms.
- Strong understanding of how data management practices must evolve to support generative AI, agents, and other AI-driven applications.
- Demonstrated ability to advise senior executives while retaining credibility with deeply technical audiences.
- Strong executive communication, storytelling, facilitation, and presentation skills.
- Ability to independently structure ambiguous customer problems and develop clear strategic recommendations.
- Track record of influencing complex decisions across organizations where authority is distributed across multiple stakeholders.
- Experience partnering with sales and solution engineering organizations in strategic enterprise accounts.
- Ability to translate technology capabilities into business outcomes without relying on product-first messaging.
Skills
- Data Governance
- Master Data Management (MDM)
- Data Quality
- Metadata Management
- Enterprise data architecture
- AI
- Autonomous agents
- Hybrid environments
- Multi-cloud environments
- Integration
- API
- Application strategy
- AI strategy
- Informatica MDM
- IDMC
- Data Governance and Catalog
- Data Quality
- Salesforce
- MuleSoft
- Data Cloud
- Agentforce
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
- Field CTO
- Chief Architect
- Enterprise Architect
- Data Architect
- CDO advisor
Salary/Compensations
- $201,110 - $269,080 annually
- $221,200 - $295,890 per year
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- We believe in equality for all.
- We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.