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About the Role

The Bank Tech Technical Program Management and Delivery organization is seeking a Director of Project Management to join the Delivery team. This role offers unique visibility into and influence over Bank Tech’s most strategic and complex initiatives, impacting multiple lines of business. The Domain Delivery Lead (DDL) is the strategic linchpin of our Domain-Centric Organization, advancing the development, maintenance, and overall health of reusable technology solutions. You will act as a strategic partner to Engineering Accountable Executives (AEs) to propel technology towers toward the destination state of our SaaS journey.

Responsibilities

Lead monthly, tower-centric reviews of asset architecture and outcomes to inform leadership on the Domain’s SaaS journey.
Provide a recurring steering moment to promote alignment of strategic priorities across partnering towers.
Synthesize complex technical data into actionable insights to drive executive decision-making.
Oversee the asset inventory for the tower, defining the strategy and vision for platform development.
Partner with engineering leaders to categorize assets and compile comprehensive solution roadmaps.
Determine the intersection of initiatives required to progress the domain’s technical roadmap, mapping key milestones against available capacity.
Utilize health and productivity dashboards to drive data-driven continuous improvement.
Support localized tower rhythms, including identifying architectural bottlenecks, reviewing financial health, and streamlining planning routines.
Coach sub-organizations to ensure adherence to SaaS frameworks, metrics standards, and data integrity.

Requirements

Proven background in technology strategy, IT consulting, or enterprise architecture.
Deep understanding of SaaS operating models, platform development, asset-centric delivery, and cloud-native architectures.
Exceptional ability to craft compelling narratives, lead executive-level Domain Reviews, and influence senior stakeholders and Accountable Executives.
Demonstrated ability to manage overarching domain capacity, identify convergence opportunities, and mitigate cross-initiative risks.
High proficiency in leveraging analytics and platform health metrics to optimize operations and guide technical investments.
Ability to work autonomously and escalate issues in a timely manner.
Confidence to champion unpopular ideas.
Ability to navigate ambiguous situations.
Collaborative, team player attitude with the ability to navigate and influence the organization.
Executive communication skills that can drive transformational change.
Contributor to continuous improvement of program / portfolio management practices.
Bachelor’s Degree.
At least 9 years of technical program management or project management experience.
At least 3 years of technology strategy experience.
Masters in Business Administration or Computer Science (Preferred).
10+ years of process, project, or program management experience (Preferred).
Strong communication and collaboration skills (Preferred).

Skills

Technology Strategy
IT Consulting
Enterprise Architecture
SaaS Operating Models
Platform Development
Asset-Centric Delivery
Cloud-Native Architectures
Executive Presence
Storytelling
Portfolio Management
Data-Driven Decision Making
Analytics
Platform Health Metrics
Communication
Collaboration

Location

McLean, VA
New York, NY
Richmond, VA

Work Type

Full-time

Experience Level

Director
9+ years technical program management or project management experience
3+ years technology strategy experience
10+ years process, project, or program management experience (Preferred)

Education Level

Bachelor’s Degree
Masters in Business Administration or Computer Science (Preferred)

Salary/Compensations

McLean, VA: $206,000 - $235,100
New York, NY: $224,800 - $256,500
Richmond, VA: $187,300 - $213,700

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

Capital One is building a leading information-based technology company.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued.
We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results.
Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.