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About the Role
The Laura Canada Sales Associate provides exemplary customer service, possesses strong fashion awareness, is knowledgeable about products, and develops long-term customer relationships.
Responsibilities
- Provides exemplary customer service by following the Laura Canada service standards.
- Drives sales by assessing unique customer needs and adding on products.
- Demonstrates strong wardrobing skills by assessing unique customer needs and staying current on product knowledge, new arrivals, merchandise location, and fashion trends.
- Effectively develops customer relationships by applying Laura Canada’s Clientele Development tools.
- Promotes the website, store CRM, loyalty program, and marketing initiatives/events.
- Executes all P.O.S. procedures accurately and efficiently.
- Consistently maintains Laura Canada’s visual presentation, housekeeping, and Health and Safety standards.
- Completes all assigned administrative functions with accuracy and in a timely manner.
- Supports store initiatives as directed.
- Adheres to all new and existing Company policies and procedures.
Requirements
- Experience in a retail environment preferred.
- Excellent communication and interpersonal skills.
- Conducts oneself in a professional manner.
- Open to feedback and implements change in a timely manner.
- Demonstrates initiative on an ongoing basis.
- Positive attitude and confident.
- Passion to keep learning, growing and adapting.
Skills
- Fashion awareness
- Product knowledge
- Customer relationship development
- Wardrobing skills
- P.O.S. proficiency
- Visual merchandising
- Housekeeping
- Health and Safety standards
- Administrative functions
- Communication skills
- Interpersonal skills
Location
- Laval, Quebec
Work Type
- Flexible hours
- Minimum of 3 shifts per week (minimum 3-hour shift)
Experience Level
- Retail experience preferred
About the Company
- Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne.
- Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.
- We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.
- We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.
- At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.