About the Role
The Brooklyn Mobile Crisis Team, based out of the Certified Community Behavioral Health Clinics, provides 24/7 after-hour coverage to clients in crisis. The team offers emergency counseling and assistance to prevent decompensation, hospitalizations, and the use of 911 services. All CCNS Integrated Health and Wellness clients have access to the team for 24/7 assistance.
Responsibilities
- Supervise Mobile Crisis employees.
- Provide immediate telephonic response to assess crisis and determine risk, mental status, medical stability, and appropriate response; provide face-to-face response as needed.
- Develop a Crisis Plan before discharge for recipients new to the public service system and/or revise existing crisis plan components in Person Centered Plans, as appropriate.
- Monitor or coordinate movement across levels of care, directly to the person and the family; coordinate discharge planning and community re-entry following hospitalization, residential services, and other levels to assure continuing care.
- Be familiar with TA, Inc. policies and procedures including the securing of emergency services and the regulations concerning medication administration.
Requirements
- Master’s degree in social work from an accredited college or university.
- Must be licensed LCSW.
- SIFI (Seminar in Field Education) Certified preferred.
- Valid driver's license, proof of department of motor vehicles driving history, 3 years of current driving experience with no more than one moving violation in the previous 24 months (2 years), and no driving while intoxicated convictions.
- Minimum of one (1) year of experience in providing crisis management services in assertive outreach, assertive community treatment, emergency department or other service providing 24/7 response in emergent or urgent situations.
- Two years of prior supervisory experience in the mental health field.
- Requires a combination of skills in operational oversight and evaluation of program services and staff, personnel management, public relations, governmental relations, leadership development and team building skills.
- Ability to evaluate and intervene in crisis situations.
- Excellent oral and written communication skills.
- Comfortable with public speaking, lobbying and advocacy.
- Bilingual Spanish speaking a plus.
- Frequently lifts and/or moves up to 10 pounds.
- Ability to travel throughout the five boroughs from site to site.
- Able to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 programs.
Skills
- Operational oversight and evaluation of program services and staff
- Personnel management
- Public relations
- Governmental relations
- Leadership development
- Team building
- Crisis intervention
- Oral communication
- Written communication
- Public speaking
- Lobbying
- Advocacy
Location
- Flatbush, NY
Work Type
- 24/7
- Flexible hours
- Weekends
- Evenings
- Holidays
Experience Level
- 1 year of experience in crisis management services
- 2 years of prior supervisory experience
Education Level
- Master’s degree in social work
- LCSW license
- SIFI Certified preferred
Benefits
- Competitive salary
- Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
- Medical
- Dental
- Vision
- Retirement Savings with Agency Match
- Transit
- Flexible Spending Account
- Life insurance
- Training Series
- Additional voluntary benefits
- Educational Loan Forgiveness
- Professional Development (CEUs)
- High Quality Supervision
- Opportunities for Advancement
About the Company
- For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens.
- Currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
- Organization website: www.ccbq.org
Equal Opportunity
- EOE/AA
