About the Role
The Learning and Development Manager will support the creation and delivery of learning programs tailored to the needs of the Radius business across multiple sites, aligning with the Group's learning strategy and framework. The primary focus is on efficiently and effectively developing employees through agreed learning interventions at Group or local levels. This role is ideal for a current Supervisor or Manager aspiring to a senior leadership position in People, Learning and Development, and Leadership.
Responsibilities
- Facilitate sales enablement sessions, taking responsibility for delivery.
- Collaborate with Country L&D Managers to enhance training programs, focusing on induction and upskilling for Agents and Leadership.
- Improve the impact and utilization of the Group Learning Hub, including engagement metrics.
- Create local frameworks for Agent, Graduate, and Leadership development, with support from the Group Director L&D.
- Review new-starter onboarding and engage with local leadership to reduce labor turnover in the 6-12 month employee cohort.
- Contribute to the design, delivery, and evolution of training programs for new starter induction and ongoing agent development, leveraging Group learning content.
- Work with the business to ensure post-workshop learning materials are implemented to support the embedding of learning solutions.
- Support the development of generic tools, such as scripts and visual aids, to improve customer experience and sales results, where required.
- Create a compelling learning environment to support the best learning experience for employees.
- Collaborate closely with internal stakeholders to develop the deployment of AI solutions into the learning journey.
- Travel to other Radius Offices to support countries in these areas as required.
Requirements
- Strong relationship management skills to develop engagement with key Country stakeholders.
- Strong working knowledge of Radius product range, tech, and Salesforce.
- Facilitation skills, including aligning to learning styles.
- Highly presentable with strong organizational and motivational skills.
- Outstanding communication skills with the ability to operate at all levels internally and externally.
- Proven track record in developing Sales Agents.
- A ‘can do’ positive attitude and ability to work on own initiative.
- Minimum of 2 years’ experience in Sales, Account Management, or Sales Training.
- Strong proficiency in English.
- Full Clean Driving License.
Skills
- Sales enablement facilitation
- Training program improvement
- Learning Hub utilization
- Framework creation
- Onboarding review
- Learning material implementation
- Tool development (scripts, visual aids)
- AI solution deployment in learning
- Relationship management
- Salesforce proficiency
- Facilitation
- Organizational skills
- Motivational skills
- Communication skills
Location
- Berlin
Work Type
- In-office 5 days per week
- Full Time
Experience Level
- Minimum of 2 years’ experience in Sales or Account Management or Sales Training Role
Education Level
- Training qualifications a distinct advantage
About the Company
- Radius is a leader in sustainable mobility, connectivity, and technology solutions.
- Our mission is to help our customers navigate through the energy transition and take advantage of the rapid technological fleet and connectivity evolutions that are taking place in their businesses.
- Radius was founded on January 8, 1990, as a fuel card business called UK Fuels.
- Radius now has six integrated business units that operate across 19 countries globally with nearly 3000 employees.
Equal Opportunity
- Radius is an employer that offers equal opportunities.
- We welcome people regardless of age, disability, gender identity, ethnicity, religion or belief, sexual orientation, or background.
- We are committed to an inclusive and accessible recruitment process for all candidates. If you require adjustments or support during the process, please let us know – we will do our best to support you.
