About the Role
We are looking for a Service Sales Specialist to grow our service and maintenance contracts across Sydney and NSW. This is a commercial, relationship-driven role focused on finding generators, winning the maintenance work, and then growing those accounts.
Responsibilities
- Identify and target generator sites across NSW, including service stations, commercial buildings and critical facilities.
- Build and maintain strong relationships with existing clients, managing their maintenance schedules, tracking work in progress and ensuring customer satisfaction.
- Assess generator performance and provide recommendations for repairs, upgrades or additional services.
- Renew and renegotiate annual maintenance contracts, identifying additional sites and opportunities within customer portfolios.
- Proactively upsell repair and upgrade work based on technician reports and site findings.
- Develop relationships with facility management companies (e.g. CBRE) and key decision makers to drive new business.
- Win new service and maintenance contracts by preparing and presenting tailored proposals.
- Identify opportunities to improve maintenance processes and implement best practices.
- Work closely with service technicians and managers to ensure smooth delivery and strong client outcomes.
Requirements
- A strong background in the generator industry – service sales, contract sales, project roles, or technical roles with commercial exposure.
- Solid knowledge of diesel (and/or gas) generators – what they do, where they’re used, typical failure points and service requirements.
- Proven sales or business development experience in a technical/service environment – ideally selling service contracts or maintenance.
- The ability to build and maintain long-term relationships with facilities managers, asset managers and decision makers.
- A proactive, "boots on the ground" approach – you’re happy mapping your territory and knocking on doors.
- A current driver’s licence and ability to travel across NSW as needed.
Skills
- Generator industry knowledge
- Diesel and/or gas generator knowledge
- Sales
- Business development
- Relationship building
- Territory mapping
- Proposal preparation
Location
- Sydney
- NSW
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Competitive base salary + performance incentives
Benefits
- Fully maintained company vehicle
- Fuel card
- Phone
- Laptop
- Clear career path
- Backing from a strong technical team and brand
About the Company
- At Pramac Generac Australia, we don’t just supply power - we keep critical industries running when it matters most.
- As part of the global Generac Group, we are a world leader in power generation solutions, delivering innovative, reliable, and sustainable energy systems to commercial, industrial, and infrastructure clients across the globe.
- Through PowerGen Australia by Pramac, we look after the generators that power service stations, high-rise buildings, data centres and critical infrastructure across NSW.
- We’re growing fast. Next year, Pramac Australia is on track to become one of the largest Generac subsidiaries globally (outside North America), driven by big data centre projects and national expansion.
- This role sits right at the heart of that growth.
Equal Opportunity
- Not specified
