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About the Role

Resident Advisor (RA) is seeking a Senior Partnerships Lead - North America to own the company's commercial performance across the USA, Canada, and Mexico. This role is responsible for new business, re-signs, media revenue, and ticket volume generated through partnerships. The position involves managing a book of business, leading a team of Partnerships Managers and a Promoter Support Coordinator, and developing regional strategy to achieve targets.

Responsibilities

Own the North American revenue number across new business, re-signs and media for the USA, Canada and Mexico.
Deliver against the annual new business target and regional ticket-volume goal, carrying individual as well as team targets.
Close anchor venue, promoter-group and festival partnerships that open or transform markets.
Personally manage RA's largest and most strategically valuable North American partners.
Own re-sign strategy and execution across the core book, landing renewals before expiry and establishing documented save plans for at-risk accounts.
Grow media and advertising revenue with consistent month-to-month pacing, working closely with Ad Ops to deliver data-driven results.
Line manage Partnerships Managers across New York, Chicago, Mexico City and the West Coast, plus the Promoter Support Coordinator.
Set and manage individual targets, quotas and territory allocation across the team.
Coach colleagues through live deals, including pricing, structure and negotiation, and join client conversations where seniority adds value.
Own progression and development for the team.
Contribute to annual North America strategy and revenue planning alongside the General Manager and Director of Revenue.
Build the region's understanding of the competitive landscape, including ticketing platforms, promoter consolidation and regulatory shifts, and translate it into commercial positioning.
Represent North American commercial needs to Product, Revenue and Support, advocating for the changes the market requires.
Support festival partnerships and regional RA events.
Run a weekly North American commercial cadence covering pipeline and forecast, with the CRM as the single source of truth.
Deliver forecast accuracy within a tight tolerance and maintain strong pipeline hygiene, ensuring every open deal has a clear stage, close date and value.
Maintain qualified pipeline coverage at the required multiples of target ahead of each quarter.

Requirements

Embedded in the North American electronic music scene, with an existing network across promoters, venues, festivals and agencies.
A genuine passion for and understanding of electronic music culture and the industry that surrounds it.
At least five years' experience in sales, partnerships or account management, with a track record of meeting and exceeding revenue targets.
At least two years' people-management experience, including setting targets, coaching, developing colleagues and holding a team accountable.
Demonstrable experience closing complex, multi-year partnership deals and negotiating commercial terms.
Strong commercial instincts and confidence with pricing, deal structure, margin and forecasting.
Excellent written and verbal communication, relationship-building and client-service skills.
A disciplined approach to CRM and pipeline management.
Based in, or willing to relocate to, New York, with willingness to travel across the region.

Skills

Sales
Partnerships
Account Management
People Management
Negotiation
Pricing
Deal Structure
Margin Analysis
Forecasting
Communication
Relationship Building
Client Service
CRM Management
Pipeline Management

Location

New York

Work Type

Permanent
Onsite

Experience Level

At least five years' experience in sales, partnerships or account management
At least two years' people-management experience

Salary/Compensations

$85,000–$95,000 USD

Benefits

Comprehensive staff wellbeing initiatives, featuring regular activities and workplace programmes to support mental and physical health.
Discounted ClassPass memberships.
Custom-fitted earplugs.
Company-led social events.
Team lunches.
Discounts on RA merch.
Paid annual volunteering allowance.
Regular company-wide Q&As with senior leadership.
Ongoing virtual educational training sessions for all staff.

About the Company

Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem.
The site's audience of over 7 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 20 years.
RA operates a complex global business spanning ticketing, media, events, agency services and software.
As an independent company run by devoted dance music enthusiasts, our mission is to bring together the world's electronic music communities.
Our Global Content Network (GCN) and international teams help us establish connections with hyper-niche local scenes.
We became B Corp certified in 2024, which counts us among businesses leading a global movement for an inclusive, equitable and regenerative economy and part of a community that meets high social and environmental impact standards.
Our values include: Electronic music is art; celebrating progressive values; advocating for a more inclusive and equitable electronic music community; honouring the past, present and future of electronic music; using innovation to empower the community; choosing honesty over gain and purpose over profit; and always being 'front left'.

Equal Opportunity

A transparent internal company culture committed to diversity, equity and inclusion.
Active involvement in community projects within the electronic music community.
We especially welcome applicants from diverse backgrounds, abilities, ethnicities, experiences, gender identities and sexual orientations.
We aim for our team to reflect the communities we engage with.
We ensure everyone is valued and respected by actively promoting equality, diversity and inclusion in our workplace.