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About the Role
Major Food Group is hiring Hosts to join our team at Sadelle's, a modern ode to New York’s classic tradition of all-day dining. As a valuable addition to our team, you must ensure that guests have a pleasant and memorable experience.
Responsibilities
- Greets and seats guests, presents menus, and informs them of specials.
- Ensures guest satisfaction and strives to exceed expectations.
- Manages the guest waiting list and runs the floor plan board.
- Monitors table status (clean, dirty, occupied).
- Takes guest information and provides accurate wait time quotes.
- Maintains cleanliness and organization of the host area, including menus.
- Answers phone calls and responds to inquiries about the menu and restaurant.
- Interacts with arriving and departing guests to ensure a positive dining experience.
- Performs other duties as directed.
Requirements
- Experience in a high-volume, upscale restaurant preferred.
- Previous customer service experience strongly preferred.
- Demonstrates a drive to provide exceptional service.
- Requires full-time flexible hours, including days, nights, weekends, and holidays.
- Must be able to stand/walk for 8 hours, bend, push, pull, and lift 30 lbs.
- Proficient or able to learn computer skills including POS systems, OpenTable, Word, and Excel.
- Maintains a positive and enthusiastic attitude.
Skills
- Customer service
- Computer skills
- POS systems
- OpenTable
- Word
- Excel
Location
- SoHo
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $18.00 - $21.00 / hour
Benefits
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
About the Company
- Sadelle’s is a modern ode to New York’s classic tradition of all-day dining.
- Since opening its first location in the heart of SoHo in 2016, the brand has reached iconic status thanks to its urbane, celebratory atmosphere and a menu of hits, including the best bagels in America.
Equal Opportunity
- Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
- Major Food Group is an equal opportunity employer.