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About the Role
Mandarich Law Group, a leading creditor's rights law firm, is seeking full-time Collection Agents for its Williamsville, NY and Lake Mary, FL offices. This role offers an immediate bonus opportunity with reduced goals for the first four months.
Responsibilities
- Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of clients.
- Calculate acceptable settlement amounts according to guidelines set by clients and the Management team.
- Effectively manage an open queue of accounts to consistently hit monthly collection goals.
Requirements
- Excellent verbal communication skills.
- Multitasking and time management skills to work through the account queue and inbound call volume.
- Previous customer service work preferred.
Location
- Williamsville, NY
- Lake Mary, FL
Work Type
- Full-time
- In-Office
Salary/Compensations
- Competitive Hourly Salary
Benefits
- Medical, Dental, and vision
- 401K plan with company match
- Long and Short Term Disability Insurance
- Company paid Life Insurance
- PTO
- Paid Holidays
- Paid Parental Leave
- Employee Referral Program
About the Company
- Mandarich Law Group is one of the country's leading creditor's rights law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL.
Equal Opportunity
- We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment.