About the Role
In this role, you’ll take ownership of your territory, build strong, profitable relationships, and drive your own success through new business development and long‑term customer partnerships. You’ll be a key member of the sales team, trusted to grow your territory through new customer acquisition, relationship development, and consistent follow‑through. This role is well suited to a motivated, results‑driven individual who enjoys autonomy, values relationships, and thrives in a high‑performance, entrepreneurial environment.
Responsibilities
- Grow your territory by identifying and pursuing new customer opportunities through proactive outreach, networking, and relationship development.
- Build a loyal customer base and become a trusted partner for customers' foodservice equipment needs.
- Use product knowledge and curiosity to recommend solutions that help customers' businesses thrive.
- Meet and exceed sales and profitability targets by actively managing your pipeline, tracking progress, and staying focused on the right activities.
- Use internal systems to create quotes, enter orders, follow up on shipments, and support a smooth customer experience.
- Partner with internal teams (including Operations and Finance) to support account health and ensure customer accounts remain in good standing.
- Maintain strong relationships and follow-through to support repeat business and long-term partnerships.
Requirements
- A university degree or college diploma is preferred (e.g., business, marketing, hospitality, or related field), or equivalent experience
- 2 + years of sales experience in a similar industry, with a proven track record of results and customer focus.
- Several years of experience working in restaurants/hospitality with strong knowledge of equipment and operations
- Experience in foodservice, hospitality, equipment, distribution sales, or a related industry is considered an asset
- Strong relationship-building skills and a customer-first mindset
- Resilient, optimistic, and professional — able to navigate challenges with a solutions-focused approach
- Excellent written and verbal communication skills
- Comfortable with technology and proficient in tools like Microsoft Office; able to learn new systems quickly
- Self-motivated and organized with an entrepreneurial mindset and the ability to work independently
- Collaborative and team-oriented; able to build strong internal relationships to support customer success
- Proactive problem-solver who takes initiative and follows through
- Analytical and confident in decision-making, aligned with our values of respect, integrity, and accountability
- Results-oriented and motivated by achieving (and exceeding) goals
- A reliable vehicle and the ability to travel within the designated territory
Skills
- Sales
- New business development
- Relationship building
- Customer service
- Communication
- Microsoft Office
- Technology proficiency
- Problem-solving
- Analytical skills
- Decision-making
- Organization
- Self-motivation
Location
- London, ON
Work Type
- Full-time
- Territory-based travel
Experience Level
- 2+ years of sales experience
- Several years of experience in restaurants/hospitality
Education Level
- University degree or college diploma preferred
- Equivalent experience accepted
Salary/Compensations
- Competitive commission program
Benefits
- Flexible Health & Dental Benefits
- Life Insurance
- Employee & Family Assistance Program (EFAP)
- 400 Annual Wellness Benefit
- Paid Volunteer Day
- Excellent Employee Discount
About the Company
- At Russell Hendrix Foodservice Equipment, we empower customers to succeed by providing high-quality foodservice solutions across Canada.
- For over 80 years, we’ve been a trusted partner to restaurants, hotels, and institutions nationwide, delivering industry-leading design, product solutions, distribution, and execution.
- We’re a team of people who believe how we work matters just as much as what we achieve.
- Our values of respect, integrity, and accountability guide how we treat one another and serve our customers.
- Our culture is defined by a strong customer focus, a mindset of winning as one team, a commitment to investing in success, and a genuine sense of care.
- We collaborate, support one another, and take pride in delivering great work together.
- Joining Russell Hendrix means being part of a team that values your contributions, supports your growth, and gives you the opportunity to make a real impact in your territory.
Equal Opportunity
- Russell Hendrix welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
- Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
