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About the Role

Train alongside a current General Manager to lead and support a team dedicated to delivering an excellent experience and revenue growth. Oversee the entire operation of the club with a focus on providing a superior customer experience, establishing community relationships, and developing staff within budget. Achieve targeted results in financial sustainability, customer satisfaction, revenue/sales performance, and financial returns.

Responsibilities

Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Instructors.
Ensure the club opens and closes on time as scheduled using the proper protocols.
Address all issues within the club and on-line, involving both employees and members, in an appropriate, respectful and timely manner.
Promote a superior customer experience within the club.
Complete annual Management appraisals.
Actively promote the Planet Fitness brand within local communities.
Ensure accurate and timely daily deposits.
Ensure and monitor compliance with all policies, procedures and standards.
Monitor performance and effectiveness of staff to meet or exceed revenue goals.
Monitor inventory in the club, ensuring there are adequate supplies.
Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.
Responsible for Brand Excellence Review coordination and on-going preparation.
Responsible for completing monthly self-inspections.
Ensure the accuracy of club documentation.

Requirements

Two (2+) years Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere or two years Planet Fitness experience preferred.
Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel).
Ability to travel to other clubs as needed.

Skills

Ability to manage multiple responsibilities
Solid work ethic with strong decision-making skills
Self-starter who takes initiative with minimal direction and supervision
Comfortable working a flexible rotating schedule
Basic computer, math, and communication skills
Superior customer service skills, preferably in the fitness industry
Solid supervisory, diplomacy and listening skills
Basic computer proficiency (Microsoft Suite)
Strong problem resolution skills
Hard working, goal oriented, enthusiastic and energetic
Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel.
Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Ability to frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
Bilingual a plus

Location

Henrietta, NY 14623

Work Type

Full Time

Experience Level

Minimum Qualifications: Two (2+) years Supervisor or Manager experience
Preferred: A Bachelor's Degree or four years supervisor or manager experience

Education Level

High School or Equivalent
A High School Diploma Or Equivalent required
A Bachelor's Degree or four years supervisor or manager experience preferred

Salary/Compensations

$19.55 - $19.55 Hourly

Benefits

Competitive Salary & 401K plan
Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
Paid Time Off benefits (Applicable for Full Time Positions)
Free Black Card membership and fun exercise incentives

About the Company

Planet Fitness, a private equity backed fitness retailer

Equal Opportunity

Planet Fitness is an Equal Opportunity Employer