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About the Role

We are seeking a highly skilled Director with hands-on experience in customer behavior analytics, marketing, commercial, web, or product analytics. The role requires domain knowledge in marketing, customer, digital, and commercial sectors, with a strong emphasis on commercial experience and a proven track record in driving growth, senior leadership, management, C-suite relationships, building RFPs/RFIs, drafting SOWs, costing engagements, and client negotiation.

Requirements

Extensive experience in customer behavior analytics, marketing, commercial, web, or product analytics
Domain knowledge in marketing, customer, digital, and commercial sectors
Strong commercial experience with a proven track record
Experience driving growth
Experience in senior leadership and management
Experience building C-suite relationships
Experience focusing on building RFPs/RFIs
Experience drafting SOWs
Experience costing up engagements
Experience in client negotiation

Experience Level

Director

About the Company

frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.
We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.
Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture.
frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table.
We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets.
frogs prize humour, positivity, and community just as highly as performance and outcomes.
Our culture is open, flexible, inclusive, and engaging.
Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.
Join our frog data team and help shape the future of data and AI consulting.
We help brands unlock the value and power of data and AI – through the lense of customer experience.
You’ll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact.
If you’re passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference.