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About the Role

As a Dispatch Security Officer in a healthcare location, you will help coordinate security-related communications, monitor alarm and access control systems, and respond to incoming calls and incidents. Using computer or tablet technology, you will support site operations, maintain clear records, and provide professional customer service. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Responsibilities

Provide customer service to employees, visitors, patients, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a healthcare location.
Receive, prioritize, document, and dispatch security-related calls for service, alarms, medical events, and other incidents to appropriate personnel.
Monitor communications systems, access control alerts, cameras, and other site systems, escalating concerns according to established protocols.
Maintain accurate dispatch logs, incident records, and activity reports while communicating clear information to responders and site contacts.
Respond to incidents and critical situations in a calm, problem-solving manner and coordinate support from emergency responders and/or site personnel as needed.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Skills

Comfortable using a computer or tablet is preferred.
Alarm panel experience is preferred.
Access control and badge experience is preferred.

Location

South San Francisco, CA

Work Type

Full Time

Education Level

High school diploma or equivalent

Salary/Compensations

$33.00 / Hour

Benefits

Access to our exclusive technology to view and claim additional shifts to earn more.
Get paid training and access to career growth opportunities.
Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Discounts on top brands and services through our Perks Program.

About the Company

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Equal Opportunity

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.