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About the Role

The Resource Management (RM) Supervising Associate provides functional support to the Consulting RM Leader/Sub Service Line (SSL) RM Leads, supporting the deployment, development, and capacity management of Consulting client-serving professionals.

Responsibilities

• Support Consulting RM SSL Leads in addressing complex scheduling assignments.
• Regularly review CRM/pipeline data to proactively match resources to committed deals/highly probable pursuits.
• Conduct skill and bio/CV searches that focus on matching project need(s) with required skills, development opportunities and project risk.
• Assist with the creation/maintenance of accurate personnel and client project schedules.
• Proactively identify resources that will become available in the short term (i.e., next 2-3 weeks).
• Proactively monitor and highlight unassigned resources to minimize unassigned time.
• Regularly communicate material schedule changes to the RM SSL Lead(s).
• Communicate regularly with the Resource Management team on the status of staffing requirements.
• Demonstrate effective teaming with RM team(s) by proactively/creatively responding to requests.
• Involved in ad hoc projects as required (i.e., task forces, reporting, process improvement committees, training manuals etc.).
• Identify ways to improve Resource Management processes.
• Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model.
• Partner with the Talent Team (i.e., HR) on Performance Management initiatives.
• Actively supports Resource Management enablers including ProFinda; EYA; EY Discover; SuccessFactors, Mercury, etc.
• Work with peers across the Canadian RM team by contributing to RM priorities; task forces; and/or projects.
• Provide effective coaching/mentoring to assigned counselees/direct reports (when assigned).
• Act as a subject matter resource on RM tools/enablers.
• Assist with the creation of Service Line; Market and/or Competency reporting including utilization performance; forecasts; variance analysis; and capacity management analytics.
• Create reports and pivot tables for deployment data.

Requirements

• Experience staffing consulting professionals or roles.
• Demonstrated commitment to client service and the ability to resolve issues promptly.
• Flexibility to adapt to rapidly changing priorities.

Skills

• Advanced proficiency in Microsoft Excel.
• Proficiency in other Microsoft applications.
• Strong analytical skills and attention to detail.
• Excellent written and verbal communication skills in English.
• French-language skills are an asset.
• Strong problem-solving abilities.
• Excellent teamwork and interpersonal skills.
• Self-motivated and confident working independently.
• Strong organizational skills and the ability to manage multiple priorities.

Location

• Toronto
• London
• Ottawa
• Waterloo
• Vancouver
• Victoria
• Dieppe

Work Type

• Full-time

Experience Level

• Three to five years of relevant work experience.

Education Level

• Bachelor’s degree or equivalent work experience.

Salary/Compensations

• Toronto/London/Ottawa/Waterloo/Vancouver/Victoria: $77,200 to $115,800
• Dieppe: $69,600 to $104,400

Benefits

• Comprehensive medical, prescription drug and dental coverage.
• A defined contribution pension plan.
• A vacation policy.
• Firm-paid days.
• Statutory holidays and paid personal days based on province of residence.
• A range of programs and benefits designed to support your physical, financial and social well-being.
• Support, coaching and feedback from engaging colleagues.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that's right for you.

About the Company

• EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
• Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
• EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.
• Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
• At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience.
• While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience.
• We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

Equal Opportunity

• Inclusiveness is at the heart of who we are and how we work.
• We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging.
• We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation.
• Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us.
• Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.
• Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity