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About the Role

Responsible for overseeing the entire Front End operation of the store, including customer checkout, bottle return, cleaning, and parking lot maintenance. Ensures adherence to all front-end policies and procedures and assists the Customer Service Manager with company programs.

Responsibilities

• Ensure the highest level of customer service and courtesy is provided at all times.
• Consistently work within company 5S efficiency standards.
• Ensure each associate asks each customer for an AdvantEdge Card.
• Ensure each associate smiles and acknowledges customers at the beginning and end of each transaction.
• Ensure each associate is aware of shrink-related items and how to control them.
• Train and supervise all cashiers, bottle associates, and service clerks.
• Schedule associates and perform administrative duties.
• Maintain cashier controls and security in accordance with company policies and procedures.
• Ensure cash controls and over/short policies are adhered to.
• Ensure an adequate level of supplies necessary to operate the Front End area and maintain expense control.
• Maintain cash control of all media collected at registers.
• Maintain detailed and accurate cashier log books.
• Assist the Customer Service Manager in the maintenance of all Front End expenses.
• Ensure that all customer orders are rung accurately, efficiently, and in accordance with corporate policies.
• Ensure that all pricing errors are recorded on a timely basis.
• Ensure that the Front End operation is kept neat, safe, clean, and in accordance with sanitation regulations.
• Maintain a neat, clean, and organized workstation according to 5S standards.
• Ensure that all Front End merchandising racks have adequate levels of merchandise and are kept neat and clean.
• Ensure that all Front End associates consistently work within company efficiency standards.
• Perform other related duties as assigned by management.
• Adhere to all company policies and procedures.

Requirements

• Must be at least 18 years of age.
• Satisfactory Performance Reviews.
• Strong Organizational skills.
• Ability to multi-task.
• Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
• Strong communication skills.
• Basic Literacy.
• Basic Computer Skills.

Work Type

• Full-time

Experience Level

• 1-3 years related experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $19.00- $25.50

Equal Opportunity

• Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.